Arthy vs. Genesys Cloud CX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Arthy | N/A | N/A | What is Arthy? Arthy is an AI powered digital assistant for Amazon sellers that uses a recommendation engine to analyse a seller account, find recommendations to save time and money, and guide the user through completing the steps. Arthy also remind the user to reorder stock, send review requests, and calculates margins on the profit dashboard. Arthy can find: Product Bundles Lost/Damaged Inventory Overcharged FBA… | $19.99 per month |
 Genesys Cloud CX | Score7.9 out of 10 | N/A | Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider. | $75 per month (billed annually) per user |
| Arthy | Genesys Cloud CX | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Arthy's pricing is based on revenue. Pricing starts at $19.99/month and, for users with $4.5m+ in revenue, goes up to $999.99/month. | Pricing plans can also be billed hourly. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Arthy | Genesys Cloud CX | |
|---|---|---|
| Likelihood to Recommend | - | 8.6 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 8.6 |
| Availability | - | 8.2 |
| Performance | - | 8.1 |
| Support Rating | - | 6.2 |
| In-Person Training | - | 8.7 |
| Online Training | - | 8.4 |
| Implementation Rating | - | 7.0 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 7.9 |
| Ease of integration | - | 8.9 |
| Product Scalability | - | 9.1 |
| Professional Services | - | 7.6 |
| Vendor post-sale | - | 7.3 |
| Vendor pre-sale | - | 7.8 |