Articulate 360 vs. Docebo Learning Platform

Articulate provides for simple, custom interactive training modules. There isn't much wrong with this software that I have found. Using Rise 360 for quick turnaround or fully customized training with Storyline 360. Articulate has made the possibilities limited only to my imagination. Their simple and well-thought-out toolbars make starting from scratch a breeze.

Incentivized

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

• It just seems to be very intuitive for instructional designers, especially nowadays from what I'm seeing with the new AI. But it's very intuitive. It's better than any other tool authoring tool that I've tried. I think it's just really outstanding in the industry and that's evidenced by every year. Demo Fest, like 95% of the best examples are all done in Articulate products.

Incentivized

• The user interface is well designed and for the most part very intuitive.
• Administration is fairly straight forward - I've used other LMSs that require intense concentration and pages of written notes to remember how to create and deploy a course - this is not the case with Docebo.
• Docebo is an open system that has many integrations.

• The most hiccups that I've recently experienced are honestly involved with AI and just my trying to learn AI and figure out how we can maximize that for our business case. The AI voiceover is what I'm specifically curious about and trying to learn more. So in regards to the AI, there's still some shuffling needs to be done. SSML that needs to be added for it to read correctly. There is a very large amount of voices and dialects, which I think is beneficial. It was also a little overwhelming in trying to play around with it and find that right part. So just continuing to look through the community and find the guidance that I need to essentially make the audio, make the voiceover work better and read the words correctly. For example, one of my most popular courses that I sell is Record Your Time and it kept reading, it records your time, and I could not figure out how to make those words. We've submitted a ticket, you guys have been very helpful, but we can't really figure out how to make those little nuances work with the complex English language.

Incentivized

• Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
• LMS admin cannot proxy into another user's account.
• Training videos have a size limit.

Incentivized

It goes without saying that Artculate's products are the easiest to use and offer a great deal of functions with flexibility. Once an eLearning author uses the product it becomes tempting to not use other methods, but one would be wise not to limit him or herself to a single learning authoring platform. On the other hand, if given a single choice of a tool for rapid eLearning development, Articulate's Storyline would be a top choice.

Overall, Articulate is fairly easy to use and intuitive. They have excellent training materials in the training videos on the website, as well as good technical support. Someone with limited expertise doing content creation would be able to immediately pick up functions and get started in the software. I was able to create my first course within an hour or so of opening it up.

Incentivized

It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS

Incentivized

Installed software so alway available

Pages load fast, the videos play normally, and I haven't seen any delays in the system

Incentivized

I rate the overall support for Articulate 360 ​​with a 9. On the one hand because of the smooth and accurate support from Articulate's support team (usually within 24 hours) and on the other because of the commitment / use of a community (e-learning Heroes) where I have all kinds of insights from other helpful users.

The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.

The instructors don't know how to use it.

Incentivized

The online training options given by the online tutorials, forums, and "E-Learning Heroes" community are simply awesome. Examples galore, easy to understand descriptions including step-by-step guides, images, occasionally videos, and the "Articulate Insiders" sub-community give you more materials to learn about Storyline than you are likely to be able to read.

It is pretty straight forward and easy to implement is you are already creating eLearning. If you have old courses created in other versions of Articulate I recommend you update them to the new version even though it is not necessary (especially From Storyline3 to 360) but if you don't you may find difficulty opening and keeping things straight

Incentivized

For me, since I had used Articulate prior to using Lectora, I found Lectora to be very archaic. It was cumbersome to create triggers, and I had issues getting my scenarios to play correctly. My company switched to Articulate after my request, and I was able to recreate all of our modules into Storyline. Now I am able to manage our scenarios with efficiency and ease. Articulate products are intuitive and very easy to understand

Incentivized

Docebo had a better account manager at the time who actively explained and answered all our questions even before we signed any contracts. The other system providers would only do the same once we've signed. Additionally, in terms of capabilities, it was clear that Docebo was able to hit all our use cases whereas the others would find it challenging/needlessly expensive to do so. Others would bloat the cost/double the cost for an internal-external setup. That, or they would not be able to data share across the internal-external setup. Additionally, Docebo was actively investing in AI/machine learning back in 2020, so we were able to see some parts of how it worked on their system, even before we became a paying customer.

Incentivized

Easy to use. Cheap. It has a lot of features.

• Definitely more accessible course creation. How we're able to add accessibility features into our trainings is unparalleled with captioning, with voice overing, with alternate texts for images. There's so many ways that it creates our trainings to be more accessible for our audience.

Incentivized

• Our candidates were 30 percent more likely to get hired
• Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
• Our clients were angry why were we hiding these new candidates for so long🤣

Incentivized