TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Asana

    Score8.4 out of 10
    N/AAsana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.

    $13.49

    per month per user

    Capsule CRM

    Score8.2 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Pricing
    AsanaCapsule CRM
    Editions & Modules
    Starter
    $13.49
    per month per user
    Advanced
    $30.49
    per month per user
    Enterprise
    Contact Sales
    Personal
    Free
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Offerings
    Pricing Offerings
    AsanaCapsule CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    AsanaCapsule CRM
    Considered Both Products
    Asana
    No answer on this topic
    Zestia
    Chose Capsule CRM
    because the customer support is very responsive and every problem is resolved efficiently and quickly.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AsanaCapsule CRM
    Project Management
    Comparison of Project Management features of Asana and Capsule CRM
    Feature
    Asana
    8.2
    174 Ratings
    Capsule CRM
    -
    Ratings
    Task Management9.2174 Ratings00 Ratings
    Resource Management8.1147 Ratings00 Ratings
    Gantt Charts8.956 Ratings00 Ratings
    Scheduling8.5157 Ratings00 Ratings
    Workflow Automation8.8129 Ratings00 Ratings
    Team Collaboration9.1173 Ratings00 Ratings
    Support for Agile Methodology8.57 Ratings00 Ratings
    Support for Waterfall Methodology8.57 Ratings00 Ratings
    Document Management7.5147 Ratings00 Ratings
    Email integration7.5138 Ratings00 Ratings
    Mobile Access8.7145 Ratings00 Ratings
    Timesheet Tracking6.16 Ratings00 Ratings
    Change request and Case Management8.44 Ratings00 Ratings
    Budget and Expense Management7.374 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Asana and Capsule CRM
    Feature
    Asana
    6.7
    45 Ratings
    Capsule CRM
    -
    Ratings
    Project & financial reporting5.51 Ratings00 Ratings
    Integration with accounting software7.944 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.1
    16 Ratings
    Customer data management / contact management00 Ratings8.016 Ratings
    Workflow management00 Ratings7.014 Ratings
    Territory management00 Ratings6.09 Ratings
    Opportunity management00 Ratings8.016 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.015 Ratings
    Contract management00 Ratings8.013 Ratings
    Quote & order management00 Ratings6.012 Ratings
    Interaction tracking00 Ratings7.014 Ratings
    Channel / partner relationship management00 Ratings6.012 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    8.4
    10 Ratings
    Case management00 Ratings8.68 Ratings
    Call center management00 Ratings8.17 Ratings
    Help desk management00 Ratings8.58 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    8.5
    12 Ratings
    Lead management00 Ratings8.011 Ratings
    Email marketing00 Ratings9.010 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.7
    15 Ratings
    Task management00 Ratings9.013 Ratings
    Billing and invoicing management00 Ratings7.011 Ratings
    Reporting00 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.0
    15 Ratings
    Forecasting00 Ratings7.013 Ratings
    Pipeline visualization00 Ratings8.015 Ratings
    Customizable reports00 Ratings6.012 Ratings
    Customization
    Comparison of Customization features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.4
    14 Ratings
    Custom fields00 Ratings7.014 Ratings
    Custom objects00 Ratings6.012 Ratings
    Scripting environment00 Ratings8.68 Ratings
    API for custom integration00 Ratings8.010 Ratings
    Security
    Comparison of Security features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    9.0
    12 Ratings
    Single sign-on capability00 Ratings9.011 Ratings
    Role-based user permissions00 Ratings9.012 Ratings
    Social CRM
    Comparison of Social CRM features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.0
    13 Ratings
    Social data00 Ratings7.013 Ratings
    Social engagement00 Ratings7.012 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    7.5
    12 Ratings
    Marketing automation00 Ratings8.012 Ratings
    Compensation management00 Ratings7.010 Ratings
    Platform
    Comparison of Platform features of Asana and Capsule CRM
    Feature
    Asana
    -
    Ratings
    Capsule CRM
    8.0
    13 Ratings
    Mobile access00 Ratings8.013 Ratings
    User Ratings
    AsanaCapsule CRM
    Likelihood to Recommend
    8.3
    (204 ratings)
    8.0
    (16 ratings)
    Likelihood to Renew
    9.6
    (34 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (32 ratings)
    8.6
    (4 ratings)
    Availability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (42 ratings)
    8.6
    (4 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)