Asigra vs. ChangeGear Service Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Asigra | Score8 out of 10 | N/A | Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up. | N/A |
 ChangeGear Service Desk | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Based on the ITIL best practices framework, the SunView ChangeGear product suite improves and streamlines the IT service management lifecycle. By automating IT service management processes, companies gain greater visibility into their IT infrastructure, eliminate system downtime, reduce operational costs, ensure regulatory compliance and improve IT service delivery. SunView Software is a Serviceaide company (acquired August 2021). | N/A |
| Asigra | ChangeGear Service Desk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Asigra | ChangeGear Service Desk | |||||||||||||||||||||||||
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| Data Center Backup |
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| Enterprise Backup |
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Asigra | ChangeGear Service Desk | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | 8.6 | - |
| Usability | 8.0 | 8.0 |
| Availability | 8.8 | - |
| Support Rating | 7.5 | - |
| In-Person Training | 4.5 | - |
| Online Training | 1.0 | - |
| Implementation Rating | 1.2 | - |
| Configurability | 1.0 | - |
| Ease of integration | 1.0 | - |
| Product Scalability | 4.5 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 1.0 | - |