Asset Panda vs. Atera

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asset Panda
Score 8.0 out of 10
N/A
Asset Panda is a cloud-based barcoding and asset tracking platform from the company of the same name headquartered in Frisco, Texas, that can possibly displace the need for scanners with standard (mobile phone, tablets) mobile devices in barcode scanning.N/A
Atera
Score 8.7 out of 10
N/A
Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…
$129
per month (billed annually) per user
Pricing
Asset PandaAtera
Editions & Modules
No answers on this topic
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
Offerings
Pricing Offerings
Asset PandaAtera
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited devices.
More Pricing Information
Community Pulse
Asset PandaAtera
Considered Both Products
Asset Panda
Chose Asset Panda
I have not used any other tracking programs, so I do not have an opinion either way.
Chose Asset Panda
We must maintain a thorough set of assets and liabilities for our users in order to track assets and warranty period. When a user leaves the company, Asset Panda provides us with a complete list of which assets the user agreed to sign for and which must be brought back. Asset …
Chose Asset Panda
Asset Panda is great for fixed assets or small businesses. I have also used inventory in a retail environment where product coming in and out need to be tracked. I wouldn't recommend it for an extremely high volume business.
Atera
Chose Atera
Atera is well designed for remote monitoring and management purposes. The other tools, such as ManageEngine endpoint central, are more focused on managing the endpoints and applications, such as installation or removal of applications, and blocking or whitelisting applications.
A…
Chose Atera
We used Logmein for remote access and used another platform called Fresh Service for our ticketing. Logmein was okay but the ability for us to merge the two together, on top of all of the other features that Atera offers (reporting and monitoring!) has been game changing. We …
Chose Atera
I think Atera is the leader here. The aggressive pricing along with feature set is unparalleled in my opinion. They seem to be headed in the right direction and keep pushing the envelope in what the tool can do. The one thing lacking for me is the Apple integration into …
Chose Atera
Atera is very similar to Syncro in feature set and pricing, but we liked Atera just a bit better. (We switched from Atera to Syncro and then back to Atera, and have stuck with Atera for several years now.) Kaseya gave us bad vibes from their sales department and we ultimately …
Chose Atera
I also used other org suites, but Atera is the winner here. It offers services like IT service management, network monitoring, and billing. We get most of the service under one roof. Hence, Atera is the winner compared to other applications I have used.
Chose Atera
In my opinion, Datto is not a great company to partner with. In my experience, billing is crazy and when you call in for support you get sales.
Chose Atera
Atera Billing of per technician is a great way to save
Atera has 24/7 support that response in a matter of seconds
The Copilot that they have added recently is a game changer and will make anyone wants to associate themselves with Atera
Chose Atera
NinjaOne is a great tool for Remote management and patch management. However, Atera is more polished and gives better functionality for the end user side through things like work from home, and the support portal knowledge base. Also, when using NinjaOne, I don't remember there …
Chose Atera
ManageEngine Endpoint Central and GoTo Resolve
Chose Atera
Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value …
Chose Atera
Comparison from ConnectWise and Autotask, Atera is more simplified, Cost effective and Integration RMM, PSA and automation features
Chose Atera
In my experience, Atera lured us in with the pricing per technician to try and save us money. They then proceeded to take features away and lock them behind higher-tiers. In addition, in my opinion, their customer support is atrocious. I think if you enjoy long times between …
Chose Atera
It is live in our organization and it works along with Atera in our organization, however I have more trust on Atera due to its stability and ruggedness, so Atera is the only choice most of the IT dept works on.
I would not comment on the ManageEngine PAM solution as I have less …
Chose Atera
The user interface is easier to navigate, and remote desktop capabilities for troubleshooting were the differentiating factor.
Chose Atera
Atera was very similar with Syncro but a bit more user friendly. There were a few features with Syncro I really liked that Atera does not have yet like custom reporting.
Chose Atera
Atera has so many features that are fully functional.
Atera is easy to use.
Chose Atera
Atera is way more user friendly , it has a smooth learning curve and the pricing is favorable. Atera also has a lot of features that make it superior. They even have additional features like the ticketing system that was a pleasant surprise to have. Overall Atera stands out at …
Chose Atera
Atera's pay-per-technician pricing just made sense for us. They don't nickel-and-dime either. NinjaOne, by contrast, was over twice as expensive to start out, but they wanted to charge extra just for a ticketing system and many other things.
Chose Atera
NinjaOne is a great platform but is simple overall versus Atera. Atera is so feature rich that it can be overwhelming at times but is worth the learning curve. Take time to go through the onboarding, reading the help articles, and even reaching out to support directly through …
Chose Atera
Atera pulls the best features from the above systems I have previous experience in and unites them in an All-in-one solution that simplifies and improves everyone's experience.
Chose Atera
Atera was the clear winner for us. The interface and tools were very easy to learn and setup. Atera's licensing incorporates good feature sets and value levels.

Some of the other products were difficult to setup and lacked good flow between tools. The value proposition was …
Chose Atera
In comparing Atera with similar products I've used or evaluated, like SolarWinds, ConnectWise, and Kaseya, Atera stands out for its user-friendly interface and cost-effectiveness. While SolarWinds offers robust features, it can be overwhelming and pricey for smaller setups. …
Chose Atera
Atera was more cost effective, easy to deploy and had all the features and tools we needed. It's still a little rough around the edges but we can work around those considering its a fraction of the cost compared to others.
Chose Atera
This Year I started an IT company and was in need of monitoring and PSA software. In the past I've worked with Datto, Datto RMM and Ncentral so one of these would be a logical choice for me to choose. However their pricing is from a different world. For a starting company, …
Features
Asset PandaAtera
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Asset Panda
8.7
Ratings
10% above category average
Atera
-
Ratings
Software and hardware inventory tracking9.00 Ratings00 Ratings
Asset lifecycle monitoring9.00 Ratings00 Ratings
Asset relationship management8.00 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Asset Panda
-
Ratings
Atera
10.0
Ratings
31% above category average
Virtualization monitoring00 Ratings10.00 Ratings
IT Asset Discovery00 Ratings10.00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Asset Panda
-
Ratings
Atera
9.4
Ratings
24% above category average
Remote monitoring00 Ratings8.90 Ratings
Network device monitoring00 Ratings9.00 Ratings
Activity Monitoring00 Ratings10.00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Asset Panda
-
Ratings
Atera
8.9
Ratings
18% above category average
Patch Management00 Ratings8.20 Ratings
Policy-based automation00 Ratings7.70 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Asset Panda
-
Ratings
Atera
7.8
Ratings
14% above category average
Attended device access00 Ratings10.00 Ratings
Unattended device access00 Ratings10.00 Ratings
Mobile device access00 Ratings1.00 Ratings
Virtual device access00 Ratings10.00 Ratings
Multiple-display support00 Ratings7.00 Ratings
Multiple concurrent sessions00 Ratings9.00 Ratings
Best Alternatives
Asset PandaAtera
Small Businesses
Atera
Atera
Score 8.7 out of 10
Panda Systems Management
Panda Systems Management
Score 9.8 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Asset PandaAtera
Likelihood to Recommend
8.2
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.6
(0 ratings)
Usability
-
(0 ratings)
8.8
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Asset PandaAtera
Likelihood to Recommend
Asset Panda, in my opinion, is well suited for even the most confined environments. The software's costing is very viable and well worth the value that it brings to solving a variety of keeping inventory that many businesses face. This item has saved us money by keeping track of assets that would have otherwise been lost or written off. This all is now in its proper place.
Read full review
Atera is doing well in the monitoring part as it is informing the real time ping of running devices and if any device goes down, it is informing us on the real time. It is helping us to monitor the last reboot status, current logged in users, time zone, IP addresses and other things so that we can track our end devices status. In the patching part Atera is pathing our all devices with the notification stating user to restart device at their convenient time. It is also patching our third party applications. It is good in installing and uninstalling of the third party application but limited to availability in the Atera inventory. Atera is not good in some parts such as in the patching part of applications, sometime it fails to update all 3rd party applications that were not installed via Atera. It is not good if you have to transfer a file to multiple systems at the same time.
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Pros
  • It is great for a non profit organization because you can add any columns you need to the asset. For example, I have added a funding source column to sort different grants that have paid for our assets.
  • Asset Panda provides the depreciation calculation for you.
  • The software is easy to maneuver. It can be easily searched and sorted by type of asset/date or any category you create.
  • You can add and track non depreciable items as well. Reports can be ran for just depreciable assets when needed so this will not interfere with you depreciable asset listing.
Read full review
  • Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
  • The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
  • With Atera the need to travel on-site has been dramatically reduced.
Read full review
Cons
  • Sometimes search isn't the best
  • It does not tell you if you have double posted
Read full review
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
Read full review
Likelihood to Renew
No answers on this topic
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Usability
No answers on this topic
Atera has a user-friendly interface that improves navigation. Support staff can quickly access real-time alerts and remote devices and manage tickets without much training. ​Atera’s usability has positively impacted our organization by increasing operational efficiency and improving response times to resolve issues.
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Support Rating
No answers on this topic
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
Read full review
Alternatives Considered
I have not used any other tracking programs, so I do not have an opinion either way
Read full review
Atera is well designed for remote monitoring and management purposes. The other tools, such as ManageEngine Endpoint Central, are more focused on managing the endpoints and applications, such as installation or removal of applications, and blocking or whitelisting applications. Atera is well structured for core monitoring and management purposes. It works like a well designed monitoring tool and at the same time works as a well designed management tool. Price point of Atera is very low as compared to other applications and the main part is that it does not cost you for the number of devices it covered, instead it will cost you on the basis of admin licenses you have. You can have one license and under that you can manage thousands of devices. Apart from this, Atera has a lot of tools that are integrated with it, and they are really useful.
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Return on Investment
  • Inventory now has RBAC.
  • Inventory is easily kept up to date with annual verification buttons.
  • Inventory can now use labels and gun scanners for easy reconciliation.
  • Inventory can be searched using any field.
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  • It helped us considerably increase the pace of onboarding people.
  • Deployment of updates was easier and seamless compared to before the Atera phase.
  • It was easier to control employee laptops to troubleshoot issues remotely since most of our employees worked from home.
Read full review
ScreenShots

Asset Panda Screenshots

Screenshot of The list view of Asset Panda groups.Screenshot of A look inside a single asset record on Asset Panda.Screenshot of Asset Panda's interactive Dashboards.

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.