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AssetLoom vs. BMC Helix ITSM

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AssetLoom

BMC Helix ITSM

260 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AssetLoom

    		N/A
    Small Businesses (1-50 employees)
    		AssetLoom is an IT asset management platform designed to help businesses track, manage, and optimize physical and digital assets throughout their lifecycle. It offers features like real-time asset tracking, automated check-ins and check-outs, inventory management, and license monitoring. With tools such as bulk actions, custody verification, and automated notifications, AssetLoom aims to ensure better resource control and reduces manual workload. Designed for businesses of all sizes, it helps…

    $0

    per month per seat

    BMC Helix ITSM

    Score9 out of 10
    		N/ABMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.N/A
    Pricing
    AssetLoomBMC Helix ITSM
    Editions & Modules
    No answers on this topic
    BMC Helix ITSM
    Contact Sales
    Offerings
    Pricing Offerings
    AssetLoomBMC Helix ITSM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AssetLoomBMC Helix ITSM
    Incident and problem management
    Comparison of Incident and problem management features of AssetLoom and BMC Helix ITSM
    Feature
    AssetLoom
    -
    Ratings
    BMC Helix ITSM
    8.5
    92 Ratings
    Organize and prioritize service tickets00 Ratings9.191 Ratings
    Expert directory00 Ratings8.662 Ratings
    Service restoration00 Ratings8.774 Ratings
    Self-service tools00 Ratings8.783 Ratings
    Subscription-based notifications00 Ratings8.165 Ratings
    ITSM collaboration and documentation00 Ratings8.281 Ratings
    ITSM reports and dashboards00 Ratings8.382 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of AssetLoom and BMC Helix ITSM
    Feature
    AssetLoom
    -
    Ratings
    BMC Helix ITSM
    8.3
    80 Ratings
    Configuration mangement00 Ratings8.777 Ratings
    Asset management dashboard00 Ratings8.473 Ratings
    Policy and contract enforcement00 Ratings7.957 Ratings
    Change management
    Comparison of Change management features of AssetLoom and BMC Helix ITSM
    Feature
    AssetLoom
    -
    Ratings
    BMC Helix ITSM
    8.5
    84 Ratings
    Change requests repository00 Ratings8.883 Ratings
    Change calendar00 Ratings8.379 Ratings
    Service-level management00 Ratings8.479 Ratings
    User Ratings
    AssetLoomBMC Helix ITSM
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (100 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (51 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (10 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.6
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)