AssetLoom vs. Freshservice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 AssetLoom | N/A | Small Businesses (1-50 employees) | AssetLoom is an IT asset management platform designed to help businesses track, manage, and optimize physical and digital assets throughout their lifecycle. It offers features like real-time asset tracking, automated check-ins and check-outs, inventory management, and license monitoring. With tools such as bulk actions, custody verification, and automated notifications, AssetLoom aims to ensure better resource control and reduces manual workload. Designed for businesses of all sizes, it helps… | $0 per month per seat |
 Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| AssetLoom | Freshservice | |
|---|---|---|
| Likelihood to Recommend | - | 8.5 |
| Likelihood to Renew | - | 8.7 |
| Usability | - | 9.5 |
| Availability | - | 9.0 |
| Performance | - | 7.8 |
| Support Rating | - | 8.3 |
| In-Person Training | - | 7.3 |
| Online Training | - | 7.2 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 7.9 |
| Contract Terms and Pricing Model | - | 7.8 |
| Ease of integration | - | 6.4 |
| Product Scalability | - | 8.1 |
| Professional Services | - | 8.6 |
| Vendor post-sale | - | 8.3 |
| Vendor pre-sale | - | 7.0 |