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Assistive CRM vs. Kustomer

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Assistive CRM

1 Reviews and Ratings

Kustomer

68 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Assistive CRM

    Score10 out of 10
    		N/AAssistive is a field CRM that helps field teams and service team achieve their true potential. It offers unlimited configuration options to ensure it is the CRM solution that fits the business's needs, no matter its industry, region and use case. Assistive is a Field-First CRM that helps sales teams achieve their best possible results through Intelligent Assists based on machine learning, peer analysis, context and location awareness. It is a tool…

    $10

    per month per user

    Kustomer

    Score8.7 out of 10
    		N/AKustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC.

    $89

    per month per user

    Pricing
    Assistive CRMKustomer
    Editions & Modules
    No answers on this topic
    Enterprise
    $89
    per month, per user
    Ultimate
    $139
    per month, per user
    Offerings
    Pricing Offerings
    Assistive CRMKustomer
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—All plans require an annual subscription and 8 users minimum.
    More Pricing Information
    Features
    Assistive CRMKustomer
    Sales Force Automation
    Comparison of Sales Force Automation features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    API for custom integration10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Security
    Comparison of Security features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    10.0
    1 Ratings
    Kustomer
    -
    Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    -
    Ratings
    Kustomer
    8.1
    18 Ratings
    Organize and prioritize service tickets00 Ratings8.017 Ratings
    Expert directory00 Ratings8.314 Ratings
    Subscription-based notifications00 Ratings8.513 Ratings
    ITSM collaboration and documentation00 Ratings8.013 Ratings
    Ticket creation and submission00 Ratings8.018 Ratings
    Ticket response00 Ratings8.018 Ratings
    Self Help Community
    Comparison of Self Help Community features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    -
    Ratings
    Kustomer
    8.5
    14 Ratings
    External knowledge base00 Ratings8.014 Ratings
    Internal knowledge base00 Ratings9.014 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of Assistive CRM and Kustomer
    Feature
    Assistive CRM
    -
    Ratings
    Kustomer
    8.0
    18 Ratings
    Customer portal00 Ratings8.611 Ratings
    IVR00 Ratings8.310 Ratings
    Social integration00 Ratings7.314 Ratings
    Email support00 Ratings10.018 Ratings
    Help Desk CRM integration00 Ratings6.013 Ratings
    User Ratings
    Assistive CRMKustomer
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (39 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.9
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.4
    (7 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)