AssuranceCM vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AssuranceCM
Score 0.0 out of 10
N/A
N/AN/A
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
AssuranceCMCarbonite Server
Editions & Modules
No answers on this topic
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
AssuranceCMCarbonite Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
AssuranceCMCarbonite Server
Features
AssuranceCMCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
AssuranceCM
-
Ratings
Carbonite Server
8.6
Ratings
1% above category average
Universal recovery00 Ratings8.30 Ratings
Instant recovery00 Ratings8.20 Ratings
Recovery verification00 Ratings7.90 Ratings
Business application protection00 Ratings10.00 Ratings
Multiple backup destinations00 Ratings10.00 Ratings
Incremental backup identification00 Ratings10.00 Ratings
Backup to the cloud00 Ratings10.00 Ratings
Deduplication and file compression00 Ratings7.60 Ratings
Snapshots00 Ratings10.00 Ratings
Flexible deployment00 Ratings7.90 Ratings
Management dashboard00 Ratings7.50 Ratings
Platform support00 Ratings7.50 Ratings
Retention options00 Ratings7.70 Ratings
Encryption00 Ratings8.50 Ratings
User Ratings
AssuranceCMCarbonite Server
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
4.8
(0 ratings)
Usability
-
(0 ratings)
5.5
(0 ratings)
Support Rating
-
(0 ratings)
5.5
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(0 ratings)
User Testimonials
AssuranceCMCarbonite Server
Likelihood to Recommend
No answers on this topic
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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Pros
No answers on this topic
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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Cons
No answers on this topic
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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Likelihood to Renew
No answers on this topic
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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Usability
No answers on this topic
Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
No answers on this topic
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
No answers on this topic
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
No answers on this topic
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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Return on Investment
No answers on this topic
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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ScreenShots