TrustRadius: an HG Insights company

AT&T Office@Hand vs. Dialpad Connect

Save this comparison

Save this comparison

AT&T Office@Hand

16 Reviews and Ratings

Dialpad Connect

498 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AT&T Office@Hand

    Score4.4 out of 10
    		N/AAT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A

    Dialpad Connect

    Score8.1 out of 10
    		N/ADialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface.

    $27

    per month

    Pricing
    AT&T Office@HandDialpad Connect
    Editions & Modules
    No answers on this topic
    Standard
    $27
    per month per user
    Pro
    $35
    per month per user
    Enterprise
    Contact sales team
    per user/per month
    Offerings
    Pricing Offerings
    AT&T Office@HandDialpad Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AT&T Office@HandDialpad Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    1.0
    3 Ratings
    Dialpad Connect
    8.3
    62 Ratings
    High quality audio1.03 Ratings8.461 Ratings
    High quality video1.02 Ratings8.236 Ratings
    Low bandwidth requirements1.02 Ratings00 Ratings
    Mobile support1.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    1.5
    1 Ratings
    Dialpad Connect
    7.9
    26 Ratings
    Desktop sharing2.01 Ratings7.926 Ratings
    Whiteboards1.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    5.0
    1 Ratings
    Dialpad Connect
    8.3
    37 Ratings
    Calendar integration5.01 Ratings8.431 Ratings
    Meeting initiation5.01 Ratings7.927 Ratings
    Record meetings / events00 Ratings8.731 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    Dialpad Connect
    8.2
    20 Ratings
    Live chat1.01 Ratings8.220 Ratings
    Audience polling1.01 Ratings00 Ratings
    Q&A1.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    Dialpad Connect
    8.0
    35 Ratings
    User authentication1.01 Ratings7.828 Ratings
    Participant roles & permissions1.01 Ratings8.233 Ratings
    Confidential attendee list1.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    Dialpad Connect
    -
    Ratings
    Video conferencing1.01 Ratings00 Ratings
    Audio conferencing1.01 Ratings00 Ratings
    Video screen sharing1.01 Ratings00 Ratings
    Instant messaging1.01 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    Dialpad Connect
    8.2
    56 Ratings
    Hosted PBX00 Ratings8.227 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.833 Ratings
    Directory of employee names00 Ratings8.752 Ratings
    Call Management
    Comparison of Call Management features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    Dialpad Connect
    8.3
    68 Ratings
    Answering rules00 Ratings8.956 Ratings
    Call recording00 Ratings7.562 Ratings
    Call park00 Ratings8.445 Ratings
    Call screening00 Ratings8.651 Ratings
    Message alerts00 Ratings8.763 Ratings
    Business SMS/External Messaging00 Ratings8.755 Ratings
    Online Fax00 Ratings7.416 Ratings
    Voicemail Transcription00 Ratings8.364 Ratings
    Mobile apps
    Comparison of Mobile apps features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    Dialpad Connect
    7.7
    57 Ratings
    Mobile app for iOS00 Ratings7.737 Ratings
    Mobile app for Android00 Ratings7.733 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of AT&T Office@Hand and Dialpad Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    Dialpad Connect
    7.9
    49 Ratings
    Centralized communications management00 Ratings8.239 Ratings
    Team messaging00 Ratings8.135 Ratings
    Team document sharing00 Ratings7.721 Ratings
    Call and meeting analytics00 Ratings7.839 Ratings
    User Ratings
    AT&T Office@HandDialpad Connect
    Likelihood to Recommend
    1.0
    (4 ratings)
    7.6
    (291 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (10 ratings)
    Usability
    1.0
    (1 ratings)
    8.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (57 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)