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AT&T Office@Hand vs. GoTo Connect

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AT&T Office@Hand

16 Reviews and Ratings

GoTo Connect

334 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AT&T Office@Hand

    Score4.4 out of 10
    		N/AAT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A

    GoTo Connect

    Score7.8 out of 10
    		N/AGoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

    $27

    per month per user

    Pricing
    AT&T Office@HandGoTo Connect
    Editions & Modules
    No answers on this topic
    Basic
    Starting at $27
    per month per user
    Standard
    Starting at $32
    per month per user
    Offerings
    Pricing Offerings
    AT&T Office@HandGoTo Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—No-obligation month-to-month account are available, or a long-term contract is available for better deals on service pricing and hardware. GoToConnect provides all features with unlimited use. Customer & Technical support is available 24/7 to resolve any issue. A dedicated onboarding team will help to the phone system set up for any plan.
    More Pricing Information
    Community Pulse
    AT&T Office@HandGoTo Connect
    Considered Both Products
    AT&T
    No answer on this topic
    GoTo (formerly LogMeIn)
    Verified User
    Chose GoTo Connect
    GoTo Connect is far superior to AT&T Office@Hand. Overall it is much easier to use and the deployment of a system is much better when doing it for GoTo Connect. I am part of our internal IT and every tech prefers GoTo over AT&T deployment and support. The only thing I have seen …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AT&T Office@HandGoTo Connect
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    1.0
    3 Ratings
    GoTo Connect
    -
    Ratings
    High quality audio1.03 Ratings00 Ratings
    High quality video1.02 Ratings00 Ratings
    Low bandwidth requirements1.02 Ratings00 Ratings
    Mobile support1.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    1.5
    1 Ratings
    GoTo Connect
    -
    Ratings
    Desktop sharing2.01 Ratings00 Ratings
    Whiteboards1.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    5.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Calendar integration5.01 Ratings00 Ratings
    Meeting initiation5.01 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    Live chat1.01 Ratings00 Ratings
    Audience polling1.01 Ratings00 Ratings
    Q&A1.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    GoTo Connect
    -
    Ratings
    User authentication1.01 Ratings00 Ratings
    Participant roles & permissions1.01 Ratings00 Ratings
    Confidential attendee list1.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    GoTo Connect
    8.2
    149 Ratings
    Video conferencing1.01 Ratings7.3108 Ratings
    Audio conferencing1.01 Ratings8.5148 Ratings
    Video screen sharing1.01 Ratings8.294 Ratings
    Instant messaging1.01 Ratings8.788 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    GoTo Connect
    8.1
    177 Ratings
    Hosted PBX00 Ratings8.5138 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.7121 Ratings
    User templates00 Ratings6.8124 Ratings
    Call reports00 Ratings8.0149 Ratings
    Directory of employee names00 Ratings9.6158 Ratings
    Call Management
    Comparison of Call Management features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    GoTo Connect
    7.9
    187 Ratings
    Answering rules00 Ratings8.2165 Ratings
    Call recording00 Ratings8.5143 Ratings
    Call park00 Ratings7.3133 Ratings
    Call screening00 Ratings6.5139 Ratings
    Message alerts00 Ratings8.8165 Ratings
    Mobile apps
    Comparison of Mobile apps features of AT&T Office@Hand and GoTo Connect
    Feature
    AT&T Office@Hand
    -
    Ratings
    GoTo Connect
    5.3
    161 Ratings
    Mobile app for iOS00 Ratings5.7137 Ratings
    Mobile app for Android00 Ratings5.0121 Ratings
    User Ratings
    AT&T Office@HandGoTo Connect
    Likelihood to Recommend
    1.0
    (4 ratings)
    9.2
    (199 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.9
    (25 ratings)
    Usability
    1.0
    (1 ratings)
    7.9
    (78 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (89 ratings)
    Product Scalability
    -
    (0 ratings)
    9.4
    (2 ratings)