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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.6 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Automox

    Score9.1 out of 10
    N/AAutomox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.

    $1

    per month per endpoint

    Pricing
    AteraAutomox
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraAutomox
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
    More Pricing Information
    Community Pulse
    AteraAutomox
    Considered Both Products
    Atera
    Chose Atera
    Atera competes well with other RMM competitors, lacking primarily in patch management. I was constantly fighting to get my Windows updates out there, and had a couple of troublesome systems where I had to manually install patches from Microsoft Catalog due to WU being brain …
    Incentivized
    Automox
    Chose Automox
    worklegs are more advance on Automox, and the reports on Automox give you more detail information, the patching support is better on Automox, Atera can be simple but effective. However, Automox is a more efficient tool and like said before, better for large counts of devices. At…
    Incentivized
    Chose Automox
    We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of …
    Incentivized
    Chose Automox
    Transitioning from Kaseya VSA to Automox brings many benefits for organizations. Automox makes things easier for users with its user-friendly interface, making it simple to navigate and use. It excels at managing patches for operating systems and third-party software, keeping …
    Incentivized
    Chose Automox
    Our primary goal was to find a solution that does patching and does it well. Compared to the other products we evaluated, Automox was the only one to offer true cross-platform patching support. Likewise, the Automox endpoint agent has a much lighter footprint on devices than …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AteraAutomox
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Automox
    Feature
    Atera
    10.0
    1 Ratings
    Automox
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Automox
    Feature
    Atera
    9.4
    112 Ratings
    Automox
    -
    Ratings
    Remote monitoring8.8111 Ratings00 Ratings
    Network device monitoring9.198 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Automox
    Feature
    Atera
    8.8
    111 Ratings
    Automox
    -
    Ratings
    Patch Management8.1110 Ratings00 Ratings
    Policy-based automation7.596 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Automox
    Feature
    Atera
    7.8
    1 Ratings
    Automox
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    User Ratings
    AteraAutomox
    Likelihood to Recommend
    8.5
    (113 ratings)
    8.9
    (126 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    8.2
    (4 ratings)
    Usability
    8.8
    (61 ratings)
    9.1
    (91 ratings)
    Availability
    -
    (0 ratings)
    5.5
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.2
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)