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Atera vs. BMC Track-It!

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Atera

195 Reviews and Ratings

BMC Track-It!

44 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.6 out of 10
    		N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    BMC Track-It!

    Score6.5 out of 10
    		N/ABMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.N/A
    Pricing
    AteraBMC Track-It!
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraBMC Track-It!
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.—
    More Pricing Information
    Features
    AteraBMC Track-It!
    Application Performance Management
    Comparison of Application Performance Management features of Atera and BMC Track-It!
    Feature
    Atera
    10.0
    1 Ratings
    BMC Track-It!
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and BMC Track-It!
    Feature
    Atera
    9.4
    112 Ratings
    BMC Track-It!
    -
    Ratings
    Remote monitoring8.8111 Ratings00 Ratings
    Network device monitoring9.198 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and BMC Track-It!
    Feature
    Atera
    8.8
    111 Ratings
    BMC Track-It!
    -
    Ratings
    Patch Management8.1110 Ratings00 Ratings
    Policy-based automation7.596 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and BMC Track-It!
    Feature
    Atera
    7.8
    1 Ratings
    BMC Track-It!
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of Atera and BMC Track-It!
    Feature
    Atera
    -
    Ratings
    BMC Track-It!
    5.8
    15 Ratings
    Software and hardware inventory tracking00 Ratings6.815 Ratings
    License management00 Ratings5.715 Ratings
    Asset lifecycle monitoring00 Ratings6.112 Ratings
    Contract management00 Ratings4.09 Ratings
    Asset relationship management00 Ratings6.312 Ratings
    User Ratings
    AteraBMC Track-It!
    Likelihood to Recommend
    8.5
    (113 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    8.5
    (4 ratings)