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Atera vs. Datto SIRIS

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Atera

195 Reviews and Ratings

Datto SIRIS

98 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.6 out of 10
    		N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Datto SIRIS

    Score9.8 out of 10
    		N/ADatto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
    Pricing
    AteraDatto SIRIS
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraDatto SIRIS
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
    More Pricing Information
    Community Pulse
    AteraDatto SIRIS
    Considered Both Products
    Atera
    Verified User
    Chose Atera
    N-central had more features but was way more expensive to run. The features that N-central have over Atera were ones we were not using anyway.
    Incentivized
    Verified User
    Chose Atera
    The concept of a single product for remoting, patching, and ticketing from a single console is brilliant.
    Incentivized
    Maycon Menezes
    Service Desk Technician in Information Technology at Tekworks (Information Technology & Services, 1-10 employees)
    Chose Atera
    Way more functionality and generally easier to use portal. Can install agents fast and they are more reliable in terms of how they are accessible to the end user. Having integration with backup and antivirus, among others can make a difference sometimes because you never know …
    Incentivized
    Chad Sullivan
    IT Generalist at Mechanical Products & iCONN Systems, LLC in Information Technology at Mechanical Products (Mechanical Or Industrial Engineering, 11-50 employees)
    Chose Atera
    Compared to Connectwise and Kaseya I would say the cost is much better from Atera, much easier to use, the agent footprint is much better and uses less resources on any given agent. Setup was so much easier overall and the couple of times I did need to use Atera support they …
    Incentivized
    Verified User
    Chose Atera
    I've used many other RMM tools (ConnectWise, LPI, N-Central, Datto). Atera offered easy startup, low monthly cost, no contract commitment, easy deployment, and the ability to have an RMM tool ready to go and allow me to start making money immediately.
    Incentivized
    George Cabanting
    CEO (Chief Executive Officer) in Information Technology at Oxford Computer Services Llc (Computer & Network Security, 1-10 employees)
    Chose Atera
    Costs per technician not # of units monitored, scaleabilty, support, features, remote access tools
    intuitive endpoint management software to managed service providers (MSPs) and IT professionals with an exceptional user experience and all the support you need to deliver fast …
    Incentivized
    Verified User
    Chose Atera
    LabTech is a more comprehensive remote monitoring and management tool but costs considerably more. We switched to Atera from LabTech for a number of reasons. First and foremost, cost. Atera's per user licensing structure is much better suited for startups than LabTech. The …
    Incentivized
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AteraDatto SIRIS
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Datto SIRIS
    Feature
    Atera
    10.0
    1 Ratings
    Datto SIRIS
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Datto SIRIS
    Feature
    Atera
    9.4
    112 Ratings
    Datto SIRIS
    -
    Ratings
    Remote monitoring8.8111 Ratings00 Ratings
    Network device monitoring9.198 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Datto SIRIS
    Feature
    Atera
    8.8
    111 Ratings
    Datto SIRIS
    -
    Ratings
    Patch Management8.1110 Ratings00 Ratings
    Policy-based automation7.596 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Datto SIRIS
    Feature
    Atera
    7.8
    1 Ratings
    Datto SIRIS
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Atera and Datto SIRIS
    Feature
    Atera
    -
    Ratings
    Datto SIRIS
    8.0
    1 Ratings
    Flexible deployment00 Ratings9.01 Ratings
    Encryption00 Ratings7.01 Ratings
    User Ratings
    AteraDatto SIRIS
    Likelihood to Recommend
    8.5
    (113 ratings)
    9.0
    (32 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.8
    (61 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.0
    (11 ratings)