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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.7 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    SuperOps.ai

    Score7.6 out of 10
    N/ASuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. It includes features like asset, policy, patch and client management. SuperOps.ai aims to build a next-gen MSP platform. The platform also helps MSPs manage their clients, projects and IT documents from a single place.

    $59

    per month per user

    Pricing
    AteraSuperOps.ai
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    Standard (PSA only)
    $59
    per month per user
    Standard (RMM only)
    $79
    per month per user
    PRO (Unified Basic )
    $99
    per month per user
    Super (Unified Advanced)
    $129
    per month per user
    Offerings
    Pricing Offerings
    AteraSuperOps.ai
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlimited devices.
    More Pricing Information
    Community Pulse
    AteraSuperOps.ai
    Considered Both Products
    Atera
    No answer on this topic
    SuperOps.ai
    Chose SuperOps.ai
    We initially thought SuperOps.ai would be a solid choice, but we were wrong. Compared to other platforms, in my opinion, it lacks reliability, has frequent downtime, and provides poor customer support. We selected it based on promising features, but in reality, in my …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AteraSuperOps.ai
    Application Performance Management
    Comparison of Application Performance Management features of Atera and SuperOps.ai
    Feature
    Atera
    10.0
    1 Ratings
    SuperOps.ai
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and SuperOps.ai
    Feature
    Atera
    9.4
    112 Ratings
    SuperOps.ai
    9.0
    1 Ratings
    Remote monitoring8.8111 Ratings9.01 Ratings
    Network device monitoring9.098 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and SuperOps.ai
    Feature
    Atera
    8.9
    111 Ratings
    SuperOps.ai
    9.5
    1 Ratings
    Patch Management8.1110 Ratings10.01 Ratings
    Policy-based automation7.696 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and SuperOps.ai
    Feature
    Atera
    7.8
    1 Ratings
    SuperOps.ai
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    User Ratings
    AteraSuperOps.ai
    Likelihood to Recommend
    8.5
    (113 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (61 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    -
    (0 ratings)