Atera vs. TechExcel ServiceWise
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Atera | Score8.7 out of 10 | N/A | Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With… | $139 per month per user |
 TechExcel ServiceWise | Score6 out of 10 | N/A | ServiceWise is an ITSM service desk solution from TechExcel headquartered in Lafayette, CA. | N/A |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Unlimited devices. | — | ||||||||||||||
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| Atera | TechExcel ServiceWise | |
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| Likelihood to Recommend | 8.5 | - |
| Likelihood to Renew | 9.6 | - |
| Usability | 8.8 | - |
| Support Rating | 9.0 | - |