| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Atera | Score8.7 out of 10 | N/A | Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With… | $139 per month per user |
 Upland PSA | Score5.8 out of 10 | N/A | Upland PSA helps professional services teams grow their business. | $15 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Unlimited devices. | — | ||||||||||||||
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| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Atera | Upland PSA | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 6.0 |
| Likelihood to Renew | 9.6 | 7.0 |
| Usability | 8.8 | 8.0 |
| Support Rating | 9.0 | 9.0 |
| Implementation Rating | - | 9.0 |