TrustRadius

athenaClinicals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 9.6 out of 10
N/A
N/AN/A
Pricing
athenaClinicals
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
athenaClinicals
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
athenaClinicals
Considered Both Products
athenaClinicals
Verified User
Anonymous
Chose athenaClinicals
Not listed- though Athena is much preferred compared to past systems used.
Dale Bowman | TrustRadius Reviewer
Dale Bowman
Administrator, Nivano Ambulatory Surgery Center
Chose athenaClinicals
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Tom Pentzer | TrustRadius Reviewer
Tom Pentzer
Medical student
Chose athenaClinicals
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
Verified User
Anonymous
Chose athenaClinicals
They have the same very similar capabilities. They have a quality measures icon and a great dashboard to help close gaps in care. Centricity does not have those features in this current version.
Chose athenaClinicals

I was not the one that selected the program but we all voted as a group and the CEO made the decision. We actually voted to do more research because of the expense of the program.

It is easy to use and to learn with many available templates. We are in psychiatry and there were …

Verified User
Anonymous
Chose athenaClinicals
eCW allows for customization on the provider level whereas athenaClinicals requires standardization by specialty. Meaningful Use and other quality programs are more challenging on eCW. eCW templates are quite different looking from those that are in athenaClinicals and the flow …
Verified User
Anonymous
Chose athenaClinicals
Again, I would recommend Athena second on this list...and it's all practice specific. If a practice can afford Athena, then it's an ok system...but do not expect an intuitive system such as Cerner that can be fully customized and follows a physician workflow better.
Verified User
Anonymous
Chose athenaClinicals
athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
Features
athenaClinicals
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
Ratings
11% above category average
Real-time eligibility verification9.30 Ratings
Claims management8.30 Ratings
Coding9.00 Ratings
Patient billing8.30 Ratings
Financial Reporting7.00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
Ratings
4% above category average
Rule-based scheduling7.70 Ratings
Automated appointment reminders8.30 Ratings
Automated patient check-in8.30 Ratings
Multi-location support8.30 Ratings
Calendar interface8.30 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
Ratings
20% above category average
Charting / document management8.90 Ratings
Templates8.90 Ratings
Patient portal10.00 Ratings
Mobile/tablet support8.40 Ratings
Fax integration9.90 Ratings
Integration with other EMR and PM systems7.60 Ratings
Workflow automation8.80 Ratings
Speech recognition9.00 Ratings
Customization7.20 Ratings
E-prescribing9.90 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
Ratings
0% above category average
HIPAA compliance8.30 Ratings
Role-based permission levels9.90 Ratings
Data backups and redundancy8.30 Ratings
Local mode / networking failsafe7.00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
Ratings
15% above category average
Task tracking8.30 Ratings
Specialty-specific workflows8.30 Ratings
Multi-office / multi-physician capabilities9.90 Ratings
Best Alternatives
athenaClinicals
Small Businesses
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Score 8.0 out of 10
Medium-sized Companies
CareLogic EHR
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Score 10.0 out of 10
Enterprises
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Score 9.5 out of 10
All AlternativesView all alternatives
User Ratings
athenaClinicals
Likelihood to Recommend
6.8
(0 ratings)
Usability
8.2
(0 ratings)
Support Rating
9.0
(0 ratings)
User Testimonials
athenaClinicals
Likelihood to Recommend
athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
Verified User
Anonymous
Read full review
Pros
  • Athena is able to create a medication list from the patient's pharmacy purchase history. This aides in compiling a comprehensive list quickly, especially when the patients do not know what meds they are on. The downside to this module is that every time that you add a medication that is not on the list, it turns it into an order that the provider needs to sign. There are many times that you need to make an addition, that the provider does not want to sign as an order.
  • The patient history module is easy to configure to meet the needs of the organization.
Dale Bowman | TrustRadius Reviewer
Dale Bowman
Administrator, Nivano Ambulatory Surgery Center
Read full review
Cons
  • The cost is very high compared to other programs.
  • Some people find the program difficult to learn.
  • The billing software requires more work than is described when they are trying to sell you the program.
  • The sales staff that we dealt with had the vibe of car salesmen. At times very pushy and the room for negotiation grew at each interaction. The high cost first quoted is very negotiable but they "up charge" for many things.
Jessica Adams | TrustRadius Reviewer
Read full review
Usability
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Verified User
Anonymous
Read full review
Support Rating
They are always there. Friendly and organized.
Verified User
Anonymous
Read full review
Alternatives Considered
Greenway was absolutely horrible. Not intuitive, no right-click functionality, poor integration, and flexibility. athenaClinicals surpasses it in every aspect.
WoundExpert was well suited to wound healing and hyperbaric medical practices. If athenaClinicals had the right forms and ability to accommodate wound care and HBO workflows, it would be a good competitor.
Tom Pentzer | TrustRadius Reviewer
Tom Pentzer
Medical student
Read full review
ScreenShots