| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 athenaIDX | Score1 out of 10 | N/A | athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas… | N/A |
 eClinicalWorks | Score9.9 out of 10 | N/A | eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers. | $449 per month per provider |
| athenaIDX | eClinicalWorks | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| athenaIDX | eClinicalWorks | |
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| Considered Both Products | | Chose eClinicalWorks Our customers had already selected ECW before we got there. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| athenaIDX | eClinicalWorks | ||||||||||||||||||||||||||||||||||
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| Billing and Claims Management |
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| athenaIDX | eClinicalWorks | |
|---|---|---|
| Likelihood to Recommend | 1.0 | 2.0 |
| Likelihood to Renew | - | 2.0 |
| Usability | - | 2.1 |
| Performance | - | 4.0 |
| Support Rating | - | 1.0 |
| In-Person Training | - | 2.0 |
| Online Training | 1.0 | - |
| Implementation Rating | - | 4.0 |
| Configurability | 1.0 | - |
| Contract Terms and Pricing Model | 1.0 | - |
| Professional Services | 1.0 | - |
| Vendor post-sale | 1.0 | - |
