Atlassian Confluence vs. Google Keep

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 7.8 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$0
Free for 10 Users
Google Keep
Score 9.9 out of 10
N/A
Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.N/A
Pricing
Atlassian ConfluenceGoogle Keep
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ConfluenceGoogle Keep
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceGoogle Keep
Considered Both Products
Confluence
Chose Confluence
Atlassian Confluence has a more comprehensive and flexible set of capabilities that stand out and made the decision upfront more straightforward for our team. The tools we evaluated have knowledge management, task management and collaboration capabilities, however Atlassian …
Chose Confluence
Atlassian Confluence is way popular for a larger team and makes collaboration way easier. The community is strong and you get easier resolution against any request. It's integration with other Atlassian products like JIRA is an icing on the cake.
Chose Confluence
In my experience, Atlassian Confluence is at the top of these tools. I've had first hand experience with other tools and they are not at par with Atlassian Confluence. The versatility of the tool is very well recognized and utilized. Being a new user is not a probably as all …
Chose Confluence
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, …
Chose Confluence
We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial.
Chose Confluence
Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it …
Chose Confluence
It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways.
Chose Confluence
Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and …
Chose Confluence
Confluence, since it is part of the overall infrastructure of Atlassian, makes it immensely powerful internally, to build an internal knowledgebase, and is far ahead of its counterparts in Zendesk and Hubspot, which is more centered towards their customers. Confluence is just …
Chose Confluence
Sharepoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents.
Chose Confluence
Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does …
Chose Confluence
We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
Chose Confluence
In the past, I have used MediaWiki hosted locally as well as Microsoft Team Foundation Server. Wiki was simply a nightmare so all the money saved from paying for Atlassian subscriptions was lost in time while trying to use Wiki and format something properly. I haven't used …
Chose Confluence
We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
Chose Confluence
Atlassian Confluence is better suited for documenting and acting as a repository for information than the more immediate what is currently being worked on things that are better suited for in Jira. In my opinion, Atlassian Confluence certainly has it's short comings but it is …
Chose Confluence
We still use Atlassian Confluence only for its integration with Jira and Bitbucket. For everything else, we moved away from it and are using more modern solutions.
Chose Confluence
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and …
Chose Confluence
Freshdesk is basically for support teams, while Confluence is better for internal communication and collaborations.
Chose Confluence
The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).

Chose Confluence
Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, Sharepoint is better for file hosting and organization, Asana is much better for project/task management, …
Chose Confluence
We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
Chose Confluence
Atlassian Confluence integrates completely with Jira, which is what we use as a company, so it made sense to use Atlassian Confluence as well.
Chose Confluence
We used to use a Wiki site, but that was locally hosted, and when the server was powered off, you could not access it. Moving to Confluence in the cloud is much easier. Also, the interface is much easier to use and expand.
Google Keep
Chose Google Keep
I used to use Evernote before Google Keep, it is an excellent product too but I found it too heavy. At the time (not sure about now) it always wanted to download all your notes onto your device before you can start using it. Google Keep is more a cloud product, so it's lighter …
Chose Google Keep
Free version of Evernote can only be available on two devices per user. The app has different functions depending on the device it i being used. Evernote keeps directing users to upgrade to a paid version. It allows "clipping" an entire webpage, and adding portions of it to the …
Chose Google Keep
The only other thing I have used are notes within a doc but this is much more convenient and easy to look at.
Chose Google Keep
Task apps built into iOS just don't compete. The only edge these have over Google Keep is Siri can schedule something for you. But the power and flexibility of Google Keep is better.
Chose Google Keep
The main differential of Google Keep is its simplicity and efficiency for quick notes. I can draw on the card, put a photo, record audio if I can't write at the moment, in short, for everyday tasks, simple things, it is superior.
Chose Google Keep
I believe Google Keep does a great job stacked up against the other competitors. Evernote has a bit more synchronicity between other software and a very strong OCR technology but Google Keep holds its own as a free, easy-to-use note-taking app. I have used all three of these …
Chose Google Keep
Dropbox is more user-friendly. Better user interface. Easy to maintain.
Chose Google Keep
I prefer Google Keep over every other simple note-taking app. I prefer the interface and ease of use. Live tiles make for a much neater and easier to use interface than anything else. Easier to see precisely what's there when I open the app, lists are easy to make and keep …
Chose Google Keep
As I've mentioned earlier, Google Keep is less feature-rich then the above two alternatives. OneNote is a paid app and Evernote, my biggest reason for leaving that program is the syncing between devices didn't work well at times and somehow I created two logins and didn't know …
Features
Atlassian ConfluenceGoogle Keep
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
5.4
Ratings
36% below category average
Google Keep
8.2
Ratings
6% above category average
Task Management6.30 Ratings9.30 Ratings
Gantt Charts7.90 Ratings00 Ratings
Scheduling7.20 Ratings5.10 Ratings
Workflow Automation4.00 Ratings6.00 Ratings
Mobile Access4.00 Ratings10.00 Ratings
Search5.80 Ratings10.00 Ratings
Visual planning tools2.50 Ratings8.80 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
6.9
Ratings
14% below category average
Google Keep
8.6
Ratings
8% above category average
Chat6.40 Ratings00 Ratings
Notifications5.30 Ratings7.80 Ratings
Discussions3.80 Ratings8.60 Ratings
Surveys7.00 Ratings00 Ratings
Internal knowledgebase7.70 Ratings8.10 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.30 Ratings9.90 Ratings
Integrates with Outlook9.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
6.0
Ratings
27% below category average
Google Keep
6.9
Ratings
13% below category average
Versioning6.40 Ratings1.00 Ratings
Video files4.30 Ratings00 Ratings
Audio files3.80 Ratings8.40 Ratings
Document collaboration6.50 Ratings8.90 Ratings
Access control8.00 Ratings7.60 Ratings
Advanced security features7.10 Ratings2.70 Ratings
Integrates with Google Drive5.90 Ratings10.00 Ratings
Device sync5.70 Ratings9.90 Ratings
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Atlassian ConfluenceGoogle Keep
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User Ratings
Atlassian ConfluenceGoogle Keep
Likelihood to Recommend
6.8
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
10.0
(0 ratings)
Usability
6.7
(0 ratings)
9.0
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(0 ratings)
7.9
(0 ratings)
Implementation Rating
8.8
(0 ratings)
-
(0 ratings)
Configurability
6.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceGoogle Keep
Likelihood to Recommend
Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.
Read full review
Being able to add a note on the fly to a "to-do" list or add a needed item to a "grocery" list with ease. It's handy being able to access it from practically anywhere. I often find myself needing to do a task and pulling out my phone to add it to my to-do list.
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Pros
  • Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
  • We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
  • Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
  • Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture
Read full review
  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.
Read full review
Cons
  • You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
  • Top search field is hard to set to only search a section of pages.
  • You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.
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  • The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
  • Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there
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Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
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Usability
It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.
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Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
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Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
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No answers on this topic
Performance
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
No answers on this topic
Support Rating
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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I gave this rating based on the ease of use, the simple functionality and how well it does at keeping my attention and helping me continue to use it and stay on track. The functionality mentioned before alongside the reminder functions and how it utilizes Google's powerful machine learning tech to better its software is remarkable.
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Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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No answers on this topic
Alternatives Considered
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.
Read full review
I used to use Evernote before Google Keep, it is an excellent product too but I found it too heavy. At the time (not sure about now) it always wanted to download all your notes onto your device before you can start using it. Google Keep is more a cloud product, so it's lighter on your device, it doesn't download every note you have at once. Also I tended to store a lot of heavy things in Evernote because it seemed to encourage me to do that, like large photos and documents. Google Keep encourages me to focus on text only mostly, though it will take a photo as part of the note as well. I also like Google Keep because it is a part of my Google Account and integrates with other Google products.
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Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
No answers on this topic
Return on Investment
  • Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
  • Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.
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  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.
Read full review
ScreenShots