| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Confluence | Score7.8 out of 10 | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $6.40 per month per user |
 MadCap Flare | Score9 out of 10 | N/A | MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids. | $167 per month |
| Confluence | MadCap Flare | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100. | Includes a 12-month Platinum-level Maintenance Plan. | ||||||||||||||
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| Confluence | MadCap Flare | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose MadCap Flare MadCap Flare provides for proper single-sourcing of content for an array of needs. Wikis are incredibly limited, static and hard to manage, and content quickly becomes obsolete. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Confluence | MadCap Flare | ||||||||||||||||||||||||||||
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| Confluence | MadCap Flare | |
|---|---|---|
| Likelihood to Recommend | 6.7 | 8.2 |
| Likelihood to Renew | 9.9 | - |
| Usability | 6.6 | 6.4 |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 5.4 | - |
| Implementation Rating | 8.8 | - |
| Configurability | 6.0 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |
