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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.3 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    BugHerd

    Score9.9 out of 10
    N/ABugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.

    $39

    per month

    Pricing
    Atlassian JiraBugHerd
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Standard
    $39.00
    per month
    Premium
    $129
    per month
    Deluxe
    $229
    per month
    Offerings
    Pricing Offerings
    Atlassian JiraBugHerd
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.BugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
    More Pricing Information
    Community Pulse
    Atlassian JiraBugHerd
    Considered Both Products
    Atlassian
    No answer on this topic
    Splitrock Studio
    Chose BugHerd
    BugHerd is more focused on web-based tools, which we needed, as opposed to app-based tools like Instabug. Jira has a much higher level of complexity and barrier to entry and didn't suit our use case.
    Incentivized
    Chose BugHerd
    I didn't specifically choose Bugherd for this project, but when we do select a company bug tracker, this is the one I will choose. I've used JIRA and Pivotal Tracker previously, both of which had a bigger learning curve than Bugherd, so it wasn't simple for our customer support …
    Incentivized
    Chose BugHerd
    It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Atlassian JiraBugHerd
    Project Management
    Comparison of Project Management features of Atlassian Jira and BugHerd
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    BugHerd
    -
    Ratings
    Task Management9.73 Ratings00 Ratings
    Resource Management9.43 Ratings00 Ratings
    Gantt Charts9.32 Ratings00 Ratings
    Scheduling10.02 Ratings00 Ratings
    Workflow Automation10.02 Ratings00 Ratings
    Team Collaboration10.03 Ratings00 Ratings
    Support for Agile Methodology8.73 Ratings00 Ratings
    Support for Waterfall Methodology9.02 Ratings00 Ratings
    Document Management8.93 Ratings00 Ratings
    Email integration9.53 Ratings00 Ratings
    Mobile Access9.03 Ratings00 Ratings
    Timesheet Tracking10.03 Ratings00 Ratings
    Change request and Case Management10.03 Ratings00 Ratings
    Budget and Expense Management9.32 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and BugHerd
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    BugHerd
    -
    Ratings
    Quotes/estimates9.72 Ratings00 Ratings
    Invoicing9.72 Ratings00 Ratings
    Project & financial reporting10.02 Ratings00 Ratings
    Integration with accounting software10.02 Ratings00 Ratings
    User Ratings
    Atlassian JiraBugHerd
    Likelihood to Recommend
    9.7
    (190 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (31 ratings)
    9.0
    (1 ratings)
    Availability
    5.3
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (23 ratings)
    9.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.7
    (8 ratings)
    -
    (0 ratings)