Atlassian Loom vs. BombBomb

Loom is literally the best free (or depending on your team size) tool that I have found in recent years honestly. I have a consulting practice on the side where we work in multiple timezones. Im not the best with words or explaining things over email, and im a much more visual person. being able to show somehow how to do something rather than explain it via email is HUGE. Its literall creating the office culture vibe over video, and its exactly what i need to help scale my consulting while also help provide training at my current job.

Incentivized

BombBomb has helped a lot in our Sales department. Our emails to prospective customers stand out and having the ability to make a personalized video to the person we're trying to establish a relationship with gives us that extra touch.

Incentivized

• They have various integrations and apps, so using it on any platform is easy.
• They have an easy recording feature - so we don't need training to use Loom.
• Editing the video once it's made is suer easy on their backend tool - so we don't need to get the video completely right while recording.
• Their folder system makes it easy to organize videos.

Incentivized

• Upload your databases to BombBomb to send single email blasts or campaigns.
• Upload your videos to BombBomb or use their software to record videos. Either way, the BombBomb system makes sending video emails easy!
• The "Individual Plus" or any higher priced subscriptions to BombBomb software include forms and automation for lead generation and automation of campaigns.
• The mobile app for iOS and Android is very useful for sending and responding to BombBomb emails!

Incentivized

• The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
• It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!

Incentivized

• We've found it's better with existing relationships than as an outbound campaign.
• Deliverability - We serve markets that might be a little more strict with regards to deliverability.
• Chrome extension - it was awful and took up so much of the inbox that we've uninstalled it completely.

Incentivized

It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.

Incentivized

As said before, the usability is very straightforward and the customization options are good enough to get the job done. There is a mobile app to help with real-time engagement so that is useful too. They offer plenty of training and best practices to make sure you are getting the most out of BombBomb.

Incentivized

Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.

Incentivized

Overall it's very easy to use and the video emails stand out. Everything loads quickly and they make it easy to set up. It features CRM-like functionality to view opens, clicks, time watched, etc., but it doesn't port that info over to your existing CRM which is where some of the friction occurs. Still, it's amazing for what it does. I recommend giving it a try for our outreach.

Incentivized

I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.

Incentivized

A few times over the years I have asked for features to be added to BombBomb and I am amazed at how fast they can implement. Zapier integration is a perfect example. They implemented the connection to Zapier within 30 days of my feature request. It took a much larger company, Keller Williams Realty over 10 years to implement the same request.

Incentivized

We have used zoom, Google Meet or youtube to manage our videos in the past. But both did not seem to be as seamless for everyone to use it. Loom came in to provide an easy way for everyone to use video and share screens or communicate in general. Loom integrates with Slack and that is another cool feature

The office has been using BombBomb for a long time and has a lot of templates built. It would take a significant amount of time to convert over for our mass emailing purposes. On an individual level, we enjoy the video messaging option as that is not offered in all mass emailing services.

Incentivized

• It gives me back 2-3 hours per week in time saved fussing with typing out long emails.
• Our team and vendors understand us faster and better when we offer revisions and training using Looms vs. trying to type it out - causing better client satisfaction.
• We still have to use Snagit, though, until Loom gives us still screenshot edit/markup abilities!

Incentivized

• Overall, I think BombBomb has given us a positive ROI on our email marketing efforts. I don't have numbers to support that claim, but it's more affordable and better positioned for what we needed to do than many other tools out in the marketplace. If you need to differentiate your email, the video component is a great way to go.

Incentivized