TrustRadius

Attentive.ly (discontinued) vs. Brand24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Attentive.ly (discontinued)
Score 1.0 out of 10
N/A
Attentive.ly, from Blackbaud since 2016 but currently discontinued, was a social marketing automation solution used to personalize messages based on what customers are doing and saying on social media. The product is no longer available.N/A
Brand24
Score 8.5 out of 10
N/A
Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…
$99
per month 1 user
Pricing
Attentive.ly (discontinued)Brand24
Editions & Modules
No answers on this topic
Individual
$99
per month 1 user
Team
$179
per month Unlimited users
Pro
$249
per month Unlimited users
Enterprise
$499
per month Unlimited users
Offerings
Pricing Offerings
Attentive.ly (discontinued)Brand24
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Attentive.ly (discontinued)Brand24
User Ratings
Attentive.ly (discontinued)Brand24
Likelihood to Recommend
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Attentive.ly (discontinued)Brand24
Likelihood to Recommend
No answers on this topic
Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
BC
Brittany Cosby
Marketing Coordinator
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Pros
No answers on this topic
  • Tracked negative sentiments
  • Had a broad scope of social media tracking thru various popular apps and websites
  • Allowed you set up instant triggers to find post that submitted very recently
James McTavish | TrustRadius Reviewer
James McTavish
Senior Sales Development
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Cons
No answers on this topic
  • Pretty weak on its algorithm to determine if a comment was positive, neutral, or negative
  • Statistics weren't overly useful for us
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
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Return on Investment
No answers on this topic
  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.
Tamar Weinberg | TrustRadius Reviewer
Tamar Weinberg
Social Media Customer Experience and Success Lead
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ScreenShots

Attentive.ly (discontinued) Screenshots

Screenshot of DashboardScreenshot of DemoScreenshot of Contacts

Brand24 Screenshots

Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.