Augment vs. IBM Digital Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Augment
Score 7.0 out of 10
N/A
N/AN/A
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Pricing
AugmentIBM Digital Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AugmentIBM Digital Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AugmentIBM Digital Commerce
Considered Both Products
Augment
Chose Augment
We use two different products for security of Office365. But we get more information out of Augment where it counts.
IBM Digital Commerce
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
Chose IBM Digital Commerce
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Chose IBM Digital Commerce
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
Chose IBM Digital Commerce
I didn't select WebSphere Commerce.
Features
AugmentIBM Digital Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Augment
7.0
Ratings
11% below category average
IBM Digital Commerce
7.6
Ratings
3% below category average
Product variations7.00 Ratings8.00 Ratings
Visual customization7.00 Ratings8.00 Ratings
Product catalog & listings00 Ratings8.00 Ratings
Product management00 Ratings8.00 Ratings
Bulk product upload00 Ratings8.00 Ratings
Branding00 Ratings8.00 Ratings
Mobile storefront00 Ratings8.00 Ratings
Website integration00 Ratings8.00 Ratings
CMS00 Ratings4.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Augment
6.5
Ratings
17% below category average
IBM Digital Commerce
7.0
Ratings
10% below category average
Promotions & discounts5.00 Ratings7.00 Ratings
Personalized recommendations8.00 Ratings7.00 Ratings
SEO00 Ratings7.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Augment
8.0
Ratings
0% below category average
IBM Digital Commerce
6.2
Ratings
26% below category average
Multi-site management8.00 Ratings8.00 Ratings
Order processing00 Ratings5.00 Ratings
Inventory management00 Ratings6.00 Ratings
Shipping00 Ratings6.00 Ratings
Custom functionality00 Ratings6.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Augment
-
Ratings
IBM Digital Commerce
6.0
Ratings
25% below category average
Abandoned cart recovery00 Ratings6.00 Ratings
Checkout user experience00 Ratings6.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Augment
-
Ratings
IBM Digital Commerce
6.0
Ratings
32% below category average
eCommerce security00 Ratings6.00 Ratings
Best Alternatives
AugmentIBM Digital Commerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Kentico Xperience
Kentico Xperience
Score 8.1 out of 10
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User Ratings
AugmentIBM Digital Commerce
Likelihood to Recommend
7.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
AugmentIBM Digital Commerce
Likelihood to Recommend
Way too hard to hunt around Office365 admin since they make changes all the time. Augment I just go in and make the changes I need.
Read full review
Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
Read full review
Pros
  • Checks location of user login
  • Show us when something has made a change in our Office365
  • Help us protect our clients Office365
Read full review
  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
Read full review
Cons
  • A better way to setup Office365 the first time adding a clients
  • A better way to make sure the Office365 is login to account.
  • Better information of what application is installed on Office365
Read full review
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
Read full review
Likelihood to Renew
No answers on this topic
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Read full review
Usability
Does need some room for improvement. But pretty easy to get around at this point
Read full review
No answers on this topic
Alternatives Considered
We use two different products for security of Office365. But we get more information out of Augment where it counts.
Read full review
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
Read full review
Return on Investment
  • I get emails everyday when a change has been made in Office365
  • We feel more secure knowing we have a second pair of eyes helping us secure our Office365.
  • Great to see where you clients are login in from. If we find a client out of their area we make a phone call to make sure that is where they are.
Read full review
  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
Read full review
ScreenShots