TrustRadius: an HG Insights company

Augment

Score7 out of 10

1 Reviews and Ratings

What is Augment?

Augment is an augmented reality platform designed to help businesses deploy and manage visualization solutions for various purposes such as R&D, field sales, eCommerce, and training. According to the vendor, Augment caters to businesses of all sizes, from small startups to large enterprises. Professionals and industries such as sales representatives, marketing managers, product designers, eCommerce retailers, and field sales teams are said to benefit from using Augment to enhance their workflows and engage customers.

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Top Performing Features

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

  • Multi-site management

    Administrators can manage multiple storefronts or websites under one umbrella.

    Category average: 8.1

  • Product variations

    Products with variations or configurable options are easy to list and easy to browse.

    Category average: 8.1

Areas for Improvement

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.9

  • Promotions & discounts

    Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

    Category average: 7.8

When you need to protect you tenent Augment

Use Cases and Deployment Scope

We use Augment to protect our clients Office365. MAke sure their 2A is turned on and working.

Pros

  • Checks location of user login
  • Show us when something has made a change in our Office365
  • Help us protect our clients Office365

Cons

  • A better way to setup Office365 the first time adding a clients
  • A better way to make sure the Office365 is login to account.
  • Better information of what application is installed on Office365

Return on Investment

  • I get emails everyday when a change has been made in Office365
  • We feel more secure knowing we have a second pair of eyes helping us secure our Office365.
  • Great to see where you clients are login in from. If we find a client out of their area we make a phone call to make sure that is where they are.

Usability

Alternatives Considered

Microsoft 365, Meta Business Manager and Google Chrome

Other Software Used

Google Chrome, Microsoft 365, QuickBooks Online