| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Automox | Score9.1 out of 10 | N/A | Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity. | $1 per month per endpoint |
 TeamViewer | Score8.5 out of 10 | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $299 per year |
| Automox | TeamViewer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Automox | TeamViewer | |
|---|---|---|
| Considered Both Products | Chose Automox I would never go back. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose TeamViewer TeamViewer is easier to use and has a cleaner, more efficient support portal for tech teams. The custom install package allows for silent installs with the setup configuration we need. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Automox | TeamViewer | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Remote Administration |
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| Automox | TeamViewer | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 8.7 |
| Likelihood to Renew | 8.2 | 10.0 |
| Usability | 9.1 | 9.0 |
| Availability | 5.5 | 9.1 |
| Performance | 1.0 | 9.1 |
| Support Rating | 9.2 | 9.4 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | 9.1 | 8.9 |
| Configurability | - | 9.1 |
| Ease of integration | - | 9.1 |
| Product Scalability | 6.4 | 9.1 |
| Vendor post-sale | - | 8.4 |
| Vendor pre-sale | - | 9.1 |
