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Avaya Aura vs. BT Cloud Work

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Aura

    Score8.1 out of 10
    N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A

    BT Cloud Work

    Score7 out of 10
    N/ABT Global offers unified communications as a service.N/A
    Pricing
    Avaya AuraBT Cloud Work
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya AuraBT Cloud Work
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Avaya AuraBT Cloud Work
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    8.1
    28 Ratings
    BT Cloud Work
    -
    Ratings
    High quality audio9.028 Ratings00 Ratings
    High quality video7.215 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    6.9
    17 Ratings
    BT Cloud Work
    -
    Ratings
    Desktop sharing6.917 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    6.8
    21 Ratings
    BT Cloud Work
    -
    Ratings
    Calendar integration6.719 Ratings00 Ratings
    Meeting initiation7.018 Ratings00 Ratings
    Record meetings / events6.816 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    6.7
    12 Ratings
    BT Cloud Work
    -
    Ratings
    Live chat6.712 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    6.8
    20 Ratings
    BT Cloud Work
    -
    Ratings
    User authentication6.518 Ratings00 Ratings
    Participant roles & permissions7.116 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    7.5
    34 Ratings
    BT Cloud Work
    -
    Ratings
    Hosted PBX6.619 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.025 Ratings00 Ratings
    Directory of employee names7.026 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    7.4
    41 Ratings
    BT Cloud Work
    -
    Ratings
    Answering rules9.034 Ratings00 Ratings
    Call recording7.328 Ratings00 Ratings
    Call park9.030 Ratings00 Ratings
    Call screening9.027 Ratings00 Ratings
    Message alerts7.030 Ratings00 Ratings
    Business SMS/External Messaging5.813 Ratings00 Ratings
    Online Fax6.011 Ratings00 Ratings
    Voicemail Transcription6.018 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    7.0
    22 Ratings
    BT Cloud Work
    -
    Ratings
    Mobile app for iOS7.121 Ratings00 Ratings
    Mobile app for Android6.820 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Aura and BT Cloud Work
    Feature
    Avaya Aura
    7.0
    35 Ratings
    BT Cloud Work
    -
    Ratings
    Centralized communications management8.033 Ratings00 Ratings
    Team messaging6.720 Ratings00 Ratings
    Team document sharing6.214 Ratings00 Ratings
    Call and meeting analytics7.021 Ratings00 Ratings
    User Ratings
    Avaya AuraBT Cloud Work
    Likelihood to Recommend
    8.0
    (52 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)