Avaya Infinity™ vs. CrazyCall
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Avaya Infinity™ | Score8.5 out of 10 | N/A | Avaya Infinity™ injects modern technology including AI and intelligent orchestration into existing enterprise environments, connecting the channels, insights, technologies and workflows that together create customer and employee relationships. Avaya Infinity™ is designed so that organizations can become almost infinitely adaptable to evolving customer and market demands. The Avaya Infinity™ platform aims to enable large enterprises and public sector organizations to strengthen… | N/A |
 CrazyCall | Score8.7 out of 10 | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $29 per month ($8 for each additional user over 3) |
| Avaya Infinity™ | CrazyCall | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Avaya Infinity™ | CrazyCall | |
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| Likelihood to Recommend | 8.6 | 8.7 |
| Likelihood to Renew | 7.3 | - |
| Usability | 8.2 | - |
| Availability | 7.0 | - |
| Performance | 10.0 | - |
| Support Rating | 9.1 | - |
| Implementation Rating | 8.2 | - |