Avaya Infinity™ vs. Lifesize CxEngage
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Infinity™ | Score8.6 out of 10 | N/A | Avaya Infinity™ injects modern technology including AI and intelligent orchestration into existing enterprise environments, connecting the channels, insights, technologies and workflows that together create customer and employee relationships. Avaya Infinity™ is designed so that organizations can become almost infinitely adaptable to evolving customer and market demands. The Avaya Infinity™ platform aims to enable large enterprises and public sector organizations to strengthen… | N/A |
 Lifesize CxEngage | Score7.8 out of 10 | N/A | CxEngage is a cloud contact center solution designed to meet users' needs and work in their environment. Unlike monolithic architectures and on-premises solutions, CxEngage is a ‘born-in-the-cloud’ platform to deliver unified visibility across voice, video, and digital channels. CxEngage is designed to just work anywhere, and to be implemented in a few days or weeks. | $85 per month per user |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Required | Optional | ||||||||||||||
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| Avaya Infinity™ | Lifesize CxEngage | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 7.7 |
| Likelihood to Renew | 7.3 | - |
| Usability | 8.2 | - |
| Availability | 7.0 | - |
| Performance | 10.0 | - |
| Support Rating | 9.1 | - |
| Implementation Rating | 8.2 | 8.2 |