TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    Pricing
    Avaya IP Office
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    Offerings
    Pricing Offerings
    Avaya IP Office
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Avaya IP Office
    Considered Both Products
    Avaya
    Chose Avaya IP Office
    IPO way better than both these products in terms of programming ease and end user interaction
    Incentivized
    Chose Avaya IP Office
    We've used Avaya Aura in the past and we got rid of that because the maintenance costs were too high.
    Incentivized
    Chose Avaya IP Office
    I've evaluated Cisco and Mitel as well. So from the phone system, while feature functionalities, they've all do some of the same things. The biggest benefit of the IP office is that it is hybrid. You can do digital analog and IP all out of the same box, the same telecom system.
    Incentivized
    Chose Avaya IP Office
    Much better feature set with Avaya IP Office, and I really feel you're getting feature-rich telephony for a well priced switch. The system is very adaptable and a much better fit than legacy key systems and cloud-based UCaaS solutions competing in the same market. With the …
    Incentivized
    Chose Avaya IP Office
    Better price point.
    Incentivized
    Chose Avaya IP Office
    I sell, demo, implement and maintain both Avaya IP Office and Avaya Cloud Office. I truly believe Avaya has the best feature set moving from on prem solutions to hosted than any other product on the market.
    Incentivized
    Chose Avaya IP Office
    Easiest deployment and is user-friendly. Easy License model.
    Incentivized
    Chose Avaya IP Office
    Avaya IP Office was decided on based on its ability to meet office system voice requirements. Other systems evaluated also met the requirements but provided for flexibility. These systems were more costly and therefore Avaya IP Office was selected based on cost.
    Incentivized
    Chose Avaya IP Office
    There are other vendors out there, Cisco, Mitel, Shortel, etc.... We also sell Panasonic systems. Panasonic fills a gap/price point for the businesses that wants to rely on us to manage their phone system, and get their foot in the door with a phone system. The Panasonic from …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Avaya IP Office
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    High quality audio7.911 Ratings
    High quality video2.59 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    Desktop sharing7.15 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office
    Feature
    Avaya IP Office
    4.7
    8 Ratings
    Calendar integration4.16 Ratings
    Meeting initiation5.07 Ratings
    Record meetings / events5.05 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    Live chat5.83 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    User authentication2.87 Ratings
    Participant roles & permissions2.86 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    Hosted PBX6.85 Ratings
    Multi-level Interactive Voice Response (IVR)6.410 Ratings
    Directory of employee names8.210 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    Answering rules7.211 Ratings
    Call recording7.08 Ratings
    Call park8.411 Ratings
    Call screening7.510 Ratings
    Message alerts8.310 Ratings
    Business SMS/External Messaging5.06 Ratings
    Online Fax4.04 Ratings
    Voicemail Transcription3.26 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office
    Feature
    Avaya IP Office
    6.4
    9 Ratings
    Mobile app for iOS6.49 Ratings
    Mobile app for Android6.48 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    Centralized communications management7.27 Ratings
    Team messaging7.05 Ratings
    Team document sharing5.64 Ratings
    Call and meeting analytics6.25 Ratings
    User Ratings
    Avaya IP Office
    Likelihood to Recommend
    8.6
    (14 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    7.6
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)