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Avaya UCaaS vs. BT Cloud Work

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Avaya UCaaS

243 Reviews and Ratings

BT Cloud Work

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya UCaaS

    Score8.7 out of 10
    		N/AAvaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform.N/A

    BT Cloud Work

    Score7 out of 10
    		N/ABT Global offers unified communications as a service.N/A
    Pricing
    Avaya UCaaSBT Cloud Work
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya UCaaSBT Cloud Work
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Avaya UCaaSBT Cloud Work
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    5.9
    22 Ratings
    BT Cloud Work
    -
    Ratings
    High quality audio7.922 Ratings00 Ratings
    High quality video6.618 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    8.3
    14 Ratings
    BT Cloud Work
    -
    Ratings
    Desktop sharing8.314 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    8.8
    17 Ratings
    BT Cloud Work
    -
    Ratings
    Calendar integration9.017 Ratings00 Ratings
    Meeting initiation9.017 Ratings00 Ratings
    Record meetings / events8.113 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    8.5
    16 Ratings
    BT Cloud Work
    -
    Ratings
    Live chat8.016 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    7.6
    20 Ratings
    BT Cloud Work
    -
    Ratings
    User authentication7.519 Ratings00 Ratings
    Participant roles & permissions7.619 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    7.8
    26 Ratings
    BT Cloud Work
    -
    Ratings
    Hosted PBX8.118 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)6.917 Ratings00 Ratings
    Directory of employee names8.023 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    8.5
    26 Ratings
    BT Cloud Work
    -
    Ratings
    Answering rules7.624 Ratings00 Ratings
    Call recording8.320 Ratings00 Ratings
    Call park9.421 Ratings00 Ratings
    Call screening9.420 Ratings00 Ratings
    Message alerts8.423 Ratings00 Ratings
    Business SMS/External Messaging8.314 Ratings00 Ratings
    Online Fax8.711 Ratings00 Ratings
    Voicemail Transcription7.820 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    7.7
    23 Ratings
    BT Cloud Work
    -
    Ratings
    Mobile app for iOS8.418 Ratings00 Ratings
    Mobile app for Android7.020 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya UCaaS and BT Cloud Work
    Feature
    Avaya UCaaS
    7.9
    18 Ratings
    BT Cloud Work
    -
    Ratings
    Centralized communications management7.216 Ratings00 Ratings
    Team messaging7.915 Ratings00 Ratings
    Team document sharing8.313 Ratings00 Ratings
    Call and meeting analytics8.216 Ratings00 Ratings
    User Ratings
    Avaya UCaaSBT Cloud Work
    Likelihood to Recommend
    8.7
    (100 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    6.6
    (7 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (7 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.9
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    4.8
    (83 ratings)
    -
    (0 ratings)
    In-Person Training
    6.8
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    -
    (0 ratings)
    Configurability
    6.3
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    6.3
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)