Avaya UCaaS vs. Consumer Information Solutions
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya UCaaS | Score8.7 out of 10 | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform. | N/A |
 Consumer Information Solutions | N/A | Small Businesses (1-50 employees) | Consumer Information Solutions (CIS), a Managed Service Provider (MSP) supports business communication nationwide. Specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), CIS offers tailored solutions designed to optimize operations and elevate customer experiences. Key Features: Unified Communications: Integrates voice, video, messaging, and collaboration tools across devices and platforms. Contact Center Solutions:… | $18 per month per user |
| Avaya UCaaS | Consumer Information Solutions | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $350 one-time fee per installation | ||||||||||||||
| Additional Details | — | $16 per u/m SIP Trunk with three 3 Trunk Lines Minimum. | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Avaya UCaaS | Consumer Information Solutions | |
|---|---|---|
| Likelihood to Recommend | 8.7 | - |
| Likelihood to Renew | 6.6 | - |
| Usability | 7.6 | - |
| Availability | 9.0 | - |
| Performance | 7.9 | - |
| Support Rating | 4.8 | - |
| In-Person Training | 6.8 | - |
| Online Training | 9.1 | - |
| Implementation Rating | 8.1 | - |
| Configurability | 6.3 | - |
| Contract Terms and Pricing Model | 9.5 | - |
| Ease of integration | 6.5 | - |
| Product Scalability | 6.3 | - |
| Professional Services | 10.0 | - |
| Vendor post-sale | 6.6 | - |
| Vendor pre-sale | 7.3 | - |