Avoma is an AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams.
$20
per month per user
Chorus by ZoomInfo
Score 8.5 out of 10
N/A
Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
Keeping notes on customer calls so I can go back and review. Tracking calls. It allows new employees to get up to speed on client accounts faster. It is easier to relay on customer comments to the internal team.
As someone who is involved in many calls with CIOs or administrators discussing ERP or EMR integrations, compliance workflows, or digital transformation initiatives, these conversations involve complex technical discussions, multiple stakeholders, and long sales cycles where capturing detailed requirements and follow-up commitments is crucial. Having sales intelligence benefits the complexity of the buying process.
Avoma is a collaboration solution that among so many options and services focuses on providing its users with various solutions to increase collaboration and workflow in real-time. Based on AI, providing a high-level business service provides excellent features is one of the most complete platforms we have used.
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
Avoma is an AI-based meeting management service that guarantees success in the processes. It is a tool that offers countless collaboration options, excellent integrations, and features. It is easy to access configuration and beyond that, we love the positive results we have achieved. Thanks to its comprehensive service, Avoma is the vision of the future. It can be used from anywhere and from our favorite browser with a free 14-day trial and affordable plan prices.
We looked at Gong but went with Chorus by ZoomInfo because it felt more practical for our team. Gong has great analytics, but Chorus by ZoomInfo fit better into our existing tech stack and budget. The deal notifications, scorecards, and integrations with Zoom and Salesforce made it the smarter pick. Overall, Chorus by ZoomInfo gives us the insights we need without feeling like overkill or another heavy lift.
Avoma has had a great impact on our organization as it is a tool that provides quality in all its services. It is a tool that has been of great help from the first moment we used it for providing collaboration, growth, and better performance of our colleagues. teamwork is pleasant and the results are highly positive.
It provides a complete service to develop collaborative meetings in record time, increases sales, and improves the working relationship between teams, it is a tool that saves time and maximizes productivity.
