AWS Batch vs. ServiceNow Orchestration

Start with reviewing all your jobs, consolidating the timeline, and making a plan on what all jobs need to be prioritized. These can be optimized based on cost and performance. With a continuously changing workload, AWS Batch helps to build and automate the jobs across various resources. It also helps to manage the performance and workload.

Incentivized

ServiceNow has been very helpful when I have an email, phone, or computer issue. Since starting at the bank, I've needed to request various applications and software, and it is incredibly easy to do that on ServiceNow. ServiceNow ranks each ticket it receives by priority (1-5), so the IT department can easily determine what needs to be fixed asap and what can wait

Incentivized

• S3 amount of files
• Easy to share files to other sites
• Like that the files and folders can be open and public or completely private
• I like that you can have double or mirroring in different Data Centers for Data Recovery

Incentivized

• Linking multipe records (Knowledge Items, Problem, change,. CI) to a single incident
• A customers 'super" user has access to all cases that are filled by them.
• When a change is filed and you link to the CI involved. You get an overview of all CI that depends on the involved CI.

Incentivized

• Jobs monitoring dashboards are not matured
• Documentation and support is something which can be improved
• Sometime i faced the slow response or slow in performance i would say

Incentivized

• Not super intuitive.
• Duplicate Requests are missed.
• Would like to have a chat function.

Incentivized

Key advantages include cost-effectiveness through dynamic resource provisioning and the use of spot instances. It auto-scales to meet workload demands, allowing easy job submission via the AWS Management Console or SDKs. It integrates seamlessly with other services like S3 and CloudWatch. It features automatic retries for failed jobs. It allows for a custom computing environment tailored to specific needs

Incentivized

CF did not have a way to store the videos and I did not want to do so in YouTube because of privacy reasons.

Incentivized

Reporting, selections of Servicenow is much better than TOPdesk. Complex workflows can be build CI's and their dependencies are simple to configure

Incentivized

• Well compared to the cost of having multiple lambda's or some other custom solution working, it has has a postiive impact
• Helped in orchestrating the jobs, has saved time of developers

Incentivized

• Manage IT issues.
• Log multiple tickets.
• Comprehensive platform for entire bank.
• Helps effectively solve hundreds of issues by prioritizing them.

Incentivized