TrustRadius: an HG Insights company

AWS Security Hub vs. Freshservice

Save this comparison

Save this comparison

AWS Security Hub

21 Reviews and Ratings

Freshservice

268 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AWS Security Hub

    Score9 out of 10
    		N/AAWS Security Hub gives users a comprehensive view of your high-priority security alerts and security posture across AWS accounts. With Security Hub, users have a single place that aggregates, organizes, and prioritizes security alerts, or findings, from multiple AWS services, such as Amazon GuardDuty, Amazon Inspector, Amazon Macie, AWS Identity and Access Management (IAM) Access Analyzer, and AWS Firewall Manager, as well as from AWS Partner solutions.N/A

    Freshservice

    Score8.8 out of 10
    		N/AFreshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide.

    $29

    per month per agent

    Pricing
    AWS Security HubFreshservice
    Editions & Modules
    No answers on this topic
    Starter
    $29.00
    per month per agent
    Growth
    $59.00
    per month per agent
    Pro
    $119.00
    per month per agent
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    AWS Security HubFreshservice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Features
    AWS Security HubFreshservice
    Incident and problem management
    Comparison of Incident and problem management features of AWS Security Hub and Freshservice
    Feature
    AWS Security Hub
    -
    Ratings
    Freshservice
    8.2
    142 Ratings
    Organize and prioritize service tickets00 Ratings9.1142 Ratings
    Expert directory00 Ratings8.3100 Ratings
    Service restoration00 Ratings8.485 Ratings
    Self-service tools00 Ratings8.1126 Ratings
    Subscription-based notifications00 Ratings7.9103 Ratings
    ITSM collaboration and documentation00 Ratings7.6117 Ratings
    ITSM reports and dashboards00 Ratings8.1122 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of AWS Security Hub and Freshservice
    Feature
    AWS Security Hub
    -
    Ratings
    Freshservice
    7.7
    114 Ratings
    Configuration mangement00 Ratings7.4106 Ratings
    Asset management dashboard00 Ratings7.5111 Ratings
    Policy and contract enforcement00 Ratings8.278 Ratings
    Change management
    Comparison of Change management features of AWS Security Hub and Freshservice
    Feature
    AWS Security Hub
    -
    Ratings
    Freshservice
    8.0
    109 Ratings
    Change requests repository00 Ratings7.7103 Ratings
    Change calendar00 Ratings7.887 Ratings
    Service-level management00 Ratings8.4102 Ratings
    User Ratings
    AWS Security HubFreshservice
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.5
    (143 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    9.5
    (13 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (107 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    Configurability
    -
    (0 ratings)
    7.9
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.1
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (5 ratings)