Axcient x360Cloud vs. Backupify

Axcient x360Cloud

Axcient x360Cloud

21 Reviews and Ratings

Backupify

Backupify

25 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Axcient x360Cloud	Score 7.1 out of 10	N/A	Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.	N/A
Backupify	Score 10.0 out of 10	N/A	Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.	N/A

Pricing

Axcient x360Cloud

Backupify

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Axcient x360Cloud	Backupify
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Axcient x360Cloud	Backupify
Considered Both Products	Axcient x360Cloud Verified User Anonymous Chose Axcient x360Cloud The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what … Incentivized Helpful? JH Jerry Harper CEO (Chief Executive Officer) Chose Axcient x360Cloud As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes … Incentivized Helpful? Dustin Blount Operations Manager Chose Axcient x360Cloud My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order … Incentivized Helpful? JW Justin Wong Support Technician Chose Axcient x360Cloud We do not use anything else to backup Microsoft 365 emails and Sharepoint sites. Incentivized Helpful?	Backupify Kaitlyn Wright Director of Technology Chose Backupify Backupify is a much easier system that provides a restoration option unlike Vault. Vault tends to only allow for holds or to export matters which is nice for legal needs but not for disaster recovery. Backupify works for disaster recovery and for holding matters. I do use both … Incentivized Helpful? Verified User Anonymous Chose Backupify The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify. Incentivized Helpful? Verified User Anonymous Chose Backupify Less expensive. Incentivized Helpful?

Features

Axcient x360Cloud

Backupify

SaaS Backup

Comparison of SaaS Backup features of Product A and Product B
	Axcient x360Cloud 8.4 Ratings 8% below category average	Backupify 10.0 Ratings 10% above category average
SaaS Product Integration	8.20 Ratings	10.00 Ratings
Multiple Data Restoration Options	9.10 Ratings	10.00 Ratings
Data Auditing and Search	7.30 Ratings	10.00 Ratings
Data Storage in the Cloud or On-Premises	9.10 Ratings	10.00 Ratings

Data Center Backup

Comparison of Data Center Backup features of Product A and Product B
	Axcient x360Cloud - Ratings	Backupify 9.3 Ratings 5% above category average
Management dashboard	00 Ratings	8.00 Ratings
Retention options	00 Ratings	10.00 Ratings
Encryption	00 Ratings	10.00 Ratings

Enterprise Backup

Comparison of Enterprise Backup features of Product A and Product B
	Axcient x360Cloud - Ratings	Backupify 8.7 Ratings 2% above category average
Operational reporting and analytics	00 Ratings	10.00 Ratings
Malware protection	00 Ratings	8.00 Ratings
Ransomware Recovery	00 Ratings	8.00 Ratings

Best Alternatives
	Axcient x360Cloud	Backupify
Small Businesses	Cove Data Protection Score 9.9 out of 10	Cove Data Protection Score 9.9 out of 10
Medium-sized Companies	Druva Security Cloud Score 9.7 out of 10	Druva Security Cloud Score 9.7 out of 10
Enterprises	Druva Security Cloud Score 9.7 out of 10	Druva Security Cloud Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Axcient x360Cloud	Backupify
Likelihood to Recommend	8.6 (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	5.0 (0 ratings)

User Testimonials
	Axcient x360Cloud	Backupify
Likelihood to Recommend	We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok. Incentivized Verified User Anonymous Read full review	Anywhere you are trying to back up files for Microsoft or for Google and want a disaster recovery solution is a great time to use Backupify. It is a very simple interface that includes an audit section to show all history of restorations as well. It keeps much longer back ups of files than Google does and is much easier to use than Google Vault Kaitlyn Wright Director of Technology Read full review
Pros	Backup Restore Customer Service JH Jerry Harper CEO (Chief Executive Officer) Read full review	User restoration. Automated backup and sync of users. Easy setup for tenants. Incentivized Verified User Anonymous Read full review
Cons	Live chat support is not available for all products Support will sometimes take a while and bounce around to multiple teams and people Search functionality is lacking and confusing Incentivized JW Justin Wong Support Technician Read full review	When backups fail there is no notification When changes are made to the platform, there is limited information Support is on the whole, terrible. Verified User Anonymous Read full review
Usability	This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use. Incentivized JW Justin Wong Support Technician Read full review	Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore Kaitlyn Wright Director of Technology Read full review
Support Rating	No answers on this topic	So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well. Incentivized Verified User Anonymous Read full review
Alternatives Considered	We do not use anything else to backup Microsoft 365 emails and Sharepoint sites. Incentivized JW Justin Wong Support Technician Read full review	The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify. Verified User Anonymous Read full review
Return on Investment	Competitive pricing for MSP's Client support was top notch and they insured we were able to implement quickly Agent deployment was simple and smoth Incentivized Dustin Blount Operations Manager Read full review	Inexpensive cost for the peace of mind. Incentivized Verified User Anonymous Read full review
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