TrustRadius

Axcient x360Cloud vs. Datto SaaS Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Datto SaaS Protection
Score 10.0 out of 10
N/A
Datto SaaS Protection is built exclusively for MSPs, offering 3x daily backup and flexible recovery options for the cloud applications that reside in Microsoft 365 and Google Workspace, including OneDrive, SharePoint, Teams, Gmail, and Google Drive. SaaS Protection aims to streamline onboarding with single dashboard management, and is available via per-license pricing with volume-based discounting for MSPs, with the goal of creating margin-rich bundled solutions for protecting cloud…N/A
Pricing
Axcient x360CloudDatto SaaS Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudDatto SaaS Protection
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360CloudDatto SaaS Protection
Considered Both Products
Axcient x360Cloud
Verified User
Anonymous
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
JH
Jerry Harper
CEO (Chief Executive Officer)
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
JW
Justin Wong
Support Technician
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Datto SaaS Protection
JR
Joseph Rapoport
Sr Systems Engineer
Chose Datto SaaS Protection
We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, …
Verified User
Anonymous
Chose Datto SaaS Protection
SaaS Protection from Datto is simple to configure and utilize. The automatic reports that I receive is what I enjoy most about the service. It's a breeze to keep track of all of my clients. In the event of a ransomware attack, the data is backed up and may be accessed again.
Features
Axcient x360CloudDatto SaaS Protection
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
Datto SaaS Protection
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
Best Alternatives
Axcient x360CloudDatto SaaS Protection
Small Businesses
Cove Data Protection
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
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Score 9.7 out of 10
Enterprises
Druva Security Cloud
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Score 9.7 out of 10
Druva Security Cloud
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Score 9.7 out of 10
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User Ratings
Axcient x360CloudDatto SaaS Protection
Likelihood to Recommend
8.6
(0 ratings)
8.8
(0 ratings)
User Testimonials
Axcient x360CloudDatto SaaS Protection
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations manager
Read full review
Pros
  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
Read full review
  • Ease of set up
  • Ease of management
  • Good reporting
Verified User
Anonymous
Read full review
Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
Read full review
  • The reporting interface could present more information regarding issues
  • When you look at each tenant account, listing the open tickets for that tenant would make it easier to communicate with Datto SaaS support.
JR
Joseph Rapoport
Sr Systems Engineer
Read full review
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
Read full review
We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.
JR
Joseph Rapoport
Sr Systems Engineer
Read full review
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
  • The Datto SaaS protection is exactly what we were looking for to enable my clients back up their cloud data (M365, OneDrive, Teams, etc.).
  • All Datto options are designed such that minimum daily engagement with the product is necessary to still be able to easily pick up and leave, as is the case with this one.
  • In addition to its ease of use and low cost relative to its high value, we appreciate how affordable it is for us as well as our clients. I highly recommend it.
Verified User
Anonymous
Read full review
ScreenShots

Datto SaaS Protection Screenshots

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