#1 most frequent
United States of America
30.0%3 installations of 10
What is Datto SaaS Protection?
Datto SaaS Protection is built exclusively for MSPs, offering 3x daily backup and flexible recovery options for the cloud applications that reside in Microsoft 365 and Google Workspace, including OneDrive, SharePoint, Teams, Gmail, and Google Drive.
SaaS Protection aims to streamline onboarding with single dashboard management, and is available via per-license pricing with volume-based discounting for MSPs, with the goal of creating margin-rich bundled solutions for protecting cloud applications.
Categories & Use Cases
Media
Who Buys & Uses Datto SaaS Protection
#2 most frequent
Australia
20.0%2 installations of 10
#3 most frequent
Canada
20.0%2 installations of 10
Datto Saas has your back
Use Cases and Deployment Scope
As an MSP we utilized Datto to protect all of our 0365 tenants. This assisted with backing up all Onedrive data as well as SharePoint. This also was our means of backing up all email accounts throughout each organization. The deployments were quick and efficient for onboarding new clients.
Pros
- Quick deployments
- Easy management
- Data retention
Cons
- Reporting
Most Important Features
- Quick
- Reliable
- Customizable
Return on Investment
- Great add on service for companies
- Saved client data and restored on many occasions
Other Software Used
Datto Autotask PSA, Datto RMM, Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
Datto SaaS is A Great Product for Backing Up Office 365
Use Cases and Deployment Scope
We Datto SaaS Protection to backup the suite of Office 365 services (OneDrive, Email, SharePoint, and Teams) for some of our companies. Datto SaaS allows us to not only backup these services, but to restore these components in a DR situation by file up to entire site. The interface is easy to navigate and use.
Pros
- Backup Office components
- Allow easy restoration of files up to the entire site
- Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT
Cons
- The reporting interface could present more information regarding issues
- When you look at each tenant account, listing the open tickets for that tenant would make it easier to communicate with Datto SaaS support.
Most Important Features
- Backing up all aspects of Office 365 that users interface with
- Easy restoration of files and more
Return on Investment
- Datto SaaS has had a positive effect as we have been able to save companies time and money by being able to restore items as needed.
Alternatives Considered
Barracuda Backup
Other Software Used
Microsoft 365, Datto SIRIS, ConnectWise Automate
This is an excellent addition to the Security Stack
Use Cases and Deployment Scope
The cloud backend is quite simple to set up. Avoid involving the client at all. Microsoft 365 and Google Workspace's default recovery options are quite restricted. One email or deleted/lost file can demonstrate the value of a complete recovery in the case of calamity, and even a single email or deleted/lost file proves its usefulness.
Pros
- The ability to integrate with your current support tools.
- For each customer, it is simple to set up and administer.
- All of your data is safe and sound.
Cons
- If possible, I'd like to give my customers the ability to retrieve their own data from my system.
- It has to keep up with more training.
- Google Workspace does not have access to SaaS defense.
Most Important Features
- Backups are simple to set up and run.
- Cost per account may be easily seen.
- A single point of entry for all things SaaS.
Return on Investment
- The Datto SaaS protection is exactly what we were looking for to enable my clients back up their cloud data (M365, OneDrive, Teams, etc.).
- All Datto options are designed such that minimum daily engagement with the product is necessary to still be able to easily pick up and leave, as is the case with this one.
- In addition to its ease of use and low cost relative to its high value, we appreciate how affordable it is for us as well as our clients. I highly recommend it.
Alternatives Considered
AWS Backup
Other Software Used
Datto File Protection, Datto RMM, ServiceNow Now Platform, Accenture, Cisco Webex Board Series
Great decision to use Datto Saas Protection
Use Cases and Deployment Scope
We have a large group of customers using the product. It brings the protection which is sought and it is delivered and managed simply which was also a key requirement when choosing from the options available. Set up is also straightforward and there is available information for queries and troubleshooting.
Pros
- Ease of set up
- Ease of management
- Good reporting
Cons
- More options of back up
- Extended customer material
- Welcome pack improvements
Most Important Features
- Reporting
- knowledge library
- Ease of use
Return on Investment
- Increase knowledge
- Reduced management time
- Availability
Other Software Used
Datto Autotask PSA, ServiceNow IT Service Management, Microsoft 365 (formerly Office 365)
