Axcient x360Cloud vs. MSP360 Backup for M365/Google

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
MSP360 Backup for M365/Google
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Backup for Microsoft 365 and Google Workspace offers cloud-to-cloud data protection and recovery. The solution boasts a simple setup and maintenance that supports all core M365/GW components.
$1.10
per month per user
Pricing
Axcient x360CloudMSP360 Backup for M365/Google
Editions & Modules
No answers on this topic
MSP360 Managed Backup for Microsoft 365 and Google Workspace
$1.10
per month per user
MSP360 Backup for Microsoft 365 and Google Workspace
$3
per month per user
MSP360 Backup for Microsoft 365 and Google Workspace
$24
per year per user
Offerings
Pricing Offerings
Axcient x360CloudMSP360 Backup for M365/Google
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is "Cyber Starter Pack Offer" for new customers.
More Pricing Information
Community Pulse
Axcient x360CloudMSP360 Backup for M365/Google
Considered Both Products
Axcient x360Cloud
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
MSP360 Backup for M365/Google

No answer on this topic

Features
Axcient x360CloudMSP360 Backup for M365/Google
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
Ratings
8% below category average
MSP360 Backup for M365/Google
-
Ratings
SaaS Product Integration8.20 Ratings00 Ratings
Multiple Data Restoration Options9.10 Ratings00 Ratings
Data Auditing and Search7.30 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.10 Ratings00 Ratings
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User Ratings
Axcient x360CloudMSP360 Backup for M365/Google
Likelihood to Recommend
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
Axcient x360CloudMSP360 Backup for M365/Google
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
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Pros
  • Backup
  • Restore
  • Customer Service
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Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
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No answers on this topic
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
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Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
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No answers on this topic
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
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No answers on this topic
ScreenShots

MSP360 Backup for M365/Google Screenshots

Screenshot of where to choose M365 components to back up through the Microsoft 365 Backup dashboard.Screenshot of the user management interface. To add new users/groups (Office 365 groups) to users' grid and synchronize changes for existing users, on Users click the action menu, then select Sync Domain. Users will be added to the grid automatically.Screenshot of backup reports, with insights. Backup statistics provide visibility into usage, success rates, and storage trends, supporting audit-readiness, retention optimization, and planning.