Axiom Software by Syntellis Performance Solutions vs. Planful

Axiom is ideal for organizations with multiple departments that need to collect, share, and integrate data from common internal data sources. The product is best for very large organizations with a lot of financial backing. I wouldn't suggest using Axiom if you're a small organization or only one department, for example.

Incentivized

Reporting and Spotlight have changed the game for us. Spotlight has brought dynamic reporting to our team and the rest of the office as well. With dynamic planning, we've spent more time doing analysis instead of running and creating the reports. Recently, we've spent less time analyzing and more time formatting, and Spotlight has brought the analysis back to FP&A.

Incentivized

• Extremely flexible and dynamic allowing for customizations that align with our business needs
• The database structure within Axiom allows us to create custom tables for adhoc data analysis
• The processing time of Axiom (daily imports, monthly imports, Budgeting processes) are extremely favorable allowing us to cut our budget cycle time in half compared to our previous system.

Incentivized

• Creating forecasts for the month, quarter, and year
• Creating new variables by using variables pre-defined and that are new in the system
• Having a very simple setup in the reports section - not straying away from the old Excel model which most people are used to. I can speak for a lot of people when I say that tools that look new can easily be frightening! 😅

Incentivized

• Implementation is quite Complex and requires both IT and Financial buy-in
• Reporting solution has some learning curve for end users
• Calculation methods within reporting can be opaque and hard to trace

Incentivized

• Dashboarding could be more flexible and easier to use.
• Dynamic Reporting has room for flexibility with nesting, dimension names showing up instead of “All,” and overall flexibility.
• Make Analyze view in Spotlight more intuitive.
• A high-level onboarding guide to understanding the different components of Planful, data flows, and tips & tricks.

Incentivized

Our new Comptroller understands the value of Planful, and we plan to utilize it further in the organization to enhance external reporting. Strangely enough, Planful had not previously been embraced by the former CFO, who argued that we were running two sets of books (of course, we were not). Fortunately, the before mentioned reconciliation of EBITDA to Net Income demonstrated that to the banks.

Incentivized

The tool is extremely adaptable, and it enables very quick querying to give us opportunity to gain live insights into the business. Given its adaptability, we are also able to create scenario analyses very quickly in rapidly changing environments. The formatting also enables us to provide this information in a very consumable manner.

Incentivized

I only give a 9 rating rather than a 10 rating because it seems that every day around 2pm we see a slowdown in the use of Planful. I have requested our internal IT department verify that it is not an internal issue and have been assured it is the tool. We have not yet reached out to Planful to do extensive research to solve this issue.

Again, the system is very reliable and, for the most part, runs very quick and smooth. When running larger queries, it does take some time, and during budgeting season our users experienced slower loading times, but nothing that raises concerns outside of normal network issues. Occasionally, as with any software we use, it will crash and you have to restart, but that does not happen very often.

For the scale of our implementation, Axiom only assigned two consultants who were both completely new to the company. It felt like we were all learning about the product together, when you would expect them to already be experts at their own product. The team also made a good bit of mistakes throughout production and go-live, which then caused more work internally for us. The team lead for our project also just left the company, so we'll see how next year's planning goes

Incentivized

Sometimes we get great help when using Planful's support team and other times we don't. In particular, there is one person that often responds to our support tickets who is less than helpful, hence the reason for the 5 out of 10 rating. As a result, most of the time we reach out to our Planful consulting group as they provide faster and better support

We got little training on the tool after implementation. Did a lot of "trial by fire" learning about Planful. I don't think RSM really provided us all the details we needed to understand the tool and to know what we needed to train on. I don't know we knew enough about the tool to even ask the right questions and then they left and we used Planful support a lot.

Incentivized

This training is much more robust now than it was when we first implemented our Planful environment. Many times we can do a little research in the "help" portal and do not even need to reach out to support. They are continuously improving the training and information available to users.

Incentivized

Most of the issues in the implementation were self inflicted, the team at Top Down was great and did a good job managing hours and teaching our team how to best handle the system. The implementation went longer than expected as they always do but the GL and erp link was up and running quickly so we could build reporting

Incentivized

The only other system I have worked with was the Fiserv MPC product, which is what we had Axiom replace. The Fiserv MPC product does not even come close to the functionality of Axiom. For our Budget, we would have to run an Excel Macro in Fiserv MPC overnight which took about 8 hours to process in order for us to to see the results of the inputs we did the previous day. With Axiom, the non-margin items (Non-Interest Expense, Non-Interest Income) are real time - as soon as you click Save, the data is available. On the Cash Flow Margin side (Loans & Deposits), it takes about 5 minutes to fully process in Axiom approx. 30,000 records, which is extremely favorable.

Incentivized

Personally I have only used essbase in my work. Planful has a much easier platform to use both to put together results and to load data compared to the financial reporting platforms that I have used. Planful also has better dedicated tools to create reports and build in a dedicated software that is built to report on rather than building from scratch in an excel environment

Incentivized

From our experience, Planful is only used in 2 overhead departments in our organization. We easily added another overhead department, but they decided against using Planful for their workforce and financial planning. Removing them from our environment was extremely easy.

Incentivized

• Forecasting has improved
• Complexity of analysis has improved as well
• Our main data has been confused as we started using Axiom

• Has allowed users to view a real-time P&L in a way they weren't able to do with Qlik.
• Budget to Actual analysis has become much more streamlined and actionable
• Long-range plan process has been significantly streamlined and a lot of time has been cut out of the process.

Incentivized