Azuga Fleet vs. Verizon Connect

Azuga Fleet is good for small or large companies alike. A very effective way to track the fleet and drivers.

Incentivized

The interface is great, but the required installation is too long and too involved for the average owner operator. It is great for a large company that wants a fleet wide product, but to use on a small business it is too cumbersome and requires too much training. Also setting up a time to install the product can be time consuming and bothersome. The product is excellent and the app is great, but getting to that is what takes a few points off.

Incentivized

• Detail of location on maps
• Customizing each vehicle specifications
• Easy to set up landmark locations (Office Location, Customers locations)

Incentivized

• Tracking vehicle maintenance because it's easier for me to track maintenance with the software than the employees.
• Track the installer's location. Saves time being able to route an installer to a needed job.
• Daily Routing, we don't use this, but I sure wish we did.

Incentivized

• We have had some vehicles lose tracking in certain areas of the state where coverage is weak.

Incentivized

• Contractor install is very cumbersome, inconvenient, and causes downtime.
• Tracking had lots of unexplained glitches, thousands of miles added and lost to various trucks out of nowhere.
• Customer Service is quick to "open a case" on any issues, but lacks follow-up and solutions.
• Lots of problems are "sent to development."

Incentivized

If/when we have an issue, they have been very timely in assisting us.

Incentivized

Verizon Connect has great customer service. Our account manager has always replied quickly to any inquiries of mine and has been very knowledgeable and reliable. Drivers who've occasionally needed to call into the customer service helpline have quickly had their questions answered and problems resolved. All reports I've received from them about their experiences have been positive, stating that the Verizon Connect employees have been courteous and helpful, resolving their issue quickly and efficiently.

Incentivized

Azuga Fleet is much more user friendly. The information is the same, but Azuga Fleet delivers that information in a much easier and more logical way. The reporting functionality of Azuga Fleet is so much better than GeoTab--easier to access, easier to read, and just better overall. The only feature that GeoTab has is the school bus capability. But, it is also a much more difficult install. For the majority of our vehicles, the easy plugin install of Azuga Fleet is all we need.

Incentivized

Verizon Connect Reveal seemed to have all the services rolled into one nice package, and a reasonable price. If everything worked 95% percent of the time, it would work exactly as we needed. We were looking for fleet tracking, vehicle maintenance scheduling, vehicle tracking, driver safety tracking with AI alerts (smoking, distraction, tailgating, etc.), geofencing, and tracking for our non-powered assets (heavy equipment), all with an online and mobile interface. This system would hit all those marks and more - IF it worked... In my experience, the problem is it only works part of the time. In my experience, trackers will go days and weeks with no updates, the camera systems will go offline on a weekly basis (in order to reset, you have to take 2x screws out of the camera, remove from the windshield dock, let it discharge for 30 minutes, and then re-install...) and our non-powered asset trackers are going weeks on end with no reporting... The exact opposite of what is needed from this system.

• Azuga Fleet has helped us address attendance/tardy issues with onsite employees.
• Azuga Fleet has helped us address unsafe driving habits with employees.
• Azuga Fleet has helped us keep up on vehicle maintenance in a timely fashion.
• Azuga Fleet helps us Dispatch the closest technician to a customer in emergency situations.

Incentivized

• End to end food safety - We are now able to see the storage temperature of food products from our production facility, to transit, to remote locations.
• Vehicle visibility - Verizon Connect allows us to see if any of our vehicles has gone off course or stopped unexpectedly, which increases employee safety.

Incentivized