Azure App Configuration vs. CA Service Management, with CA Service Desk Manager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Azure App Configuration | Score8.6 out of 10 | N/A | App Configuration on Microsoft's Azure is a scalable parameter storage for app configuration. Users can store configuration for all Azure apps in a universal, hosted location. Manage configurations, in real time, without affecting customers by avoiding time-consuming redeployments. | N/A |
 CA Service Management | Score6.8 out of 10 | N/A | CA Service Management, including CA Desk Manager, is a fully-featured ITSM platform, now from Broadcom. It competes with BMC Remedy, ServiceNow, FrontRange ITSM, Cherwell Service Management etc. It is based on technology acquired by CA in 2010 with Nimsoft, and is now supported by Broadcom since the 2018 acquisition. | N/A |
| Azure App Configuration | CA Service Management | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Azure App Configuration | CA Service Management | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Azure App Configuration | CA Service Management | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 4.1 |