Back vs. Datto Autotask PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Back | N/A | Mid-Size Companies (51-1,000 employees) | Back is a collaboration and automation platform that enables internal service and business operations teams to manage workplace requests in one platform. The digital workplace promised to improve work for humans. But instead of removing distractions, it multiplies them. Finding or filing a piece of information can be time consuming, as everything is scattered throughout various systems. Getting help for a problem from the right colleague isn’t trivial, as different teams often use… | $40 per agent per month |
 Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Back | Autotask PSA | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 8.4 |