Backup Radar vs. ManageEngine Site24x7

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backup Radar
Score 8.3 out of 10
Small Businesses (1-50 employees)
Backup Radar is a backup monitoring solution for MSPs designed to reduce risk of data loss, drive business and process efficiency, and achieve greater visibility across backup platforms. It is an automation software that helps MSP’s of all sizes and enterprise IT departments catch missed or failed backups in real-time, streamline backup checking workflows and give full customization for reports, alerts and dashboards. Backup Radar makes it possible for MSP's to see the "unseen". …N/A
ManageEngine Site24x7
Score 9.8 out of 10
N/A
Site24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.
$9
10 monitors
Pricing
Backup RadarManageEngine Site24x7
Editions & Modules
No answers on this topic
Starter
$9.00
10 monitors
Pro
$35.00
40 Monitors
Classic
$89.00
100 Monitors
Elite
$225.00
250 Monitors
Enterprise
$449.00
500 Monitors
Enterprise Plus Web
$899.00
2500 Monitors
Offerings
Pricing Offerings
Backup RadarManageEngine Site24x7
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequired$1 monitors
Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
More Pricing Information
Community Pulse
Backup RadarManageEngine Site24x7
Features
Backup RadarManageEngine Site24x7
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Backup Radar
10.0
Ratings
25% above category average
ManageEngine Site24x7
8.4
Ratings
8% above category average
Remote monitoring10.00 Ratings9.10 Ratings
Multiple Server Monitoring10.00 Ratings8.60 Ratings
Multi-device monitoring10.00 Ratings8.00 Ratings
Automated alerts and notifications10.00 Ratings9.00 Ratings
Network device monitoring00 Ratings7.50 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Backup Radar
10.0
Ratings
30% above category average
ManageEngine Site24x7
7.4
Ratings
0% above category average
Service configuration management10.00 Ratings00 Ratings
Policy-based automation10.00 Ratings7.40 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Backup Radar
10.0
Ratings
27% above category average
ManageEngine Site24x7
8.5
Ratings
11% above category average
Performance data reports10.00 Ratings8.10 Ratings
Customizable reporting10.00 Ratings8.40 Ratings
Risk analysis10.00 Ratings8.60 Ratings
Data visualization00 Ratings8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Backup Radar
-
Ratings
ManageEngine Site24x7
6.6
Ratings
6% above category average
Antivirus and malware management00 Ratings6.60 Ratings
User Ratings
Backup RadarManageEngine Site24x7
Likelihood to Recommend
10.0
(0 ratings)
8.6
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Backup RadarManageEngine Site24x7
Likelihood to Recommend
We have more than 2500 individual backup jobs across our customer base. With Backup Radar, I now have a detailed, accurate insight into all jobs. I do not have to wonder or doubt if the backup job did not run, it logs a "no result in 24 hours" ticket for me and if it failed, I get a failure ticket logged. It cannot be more simple. This is done across multiple different backup software. The reporting, be it on demand, or scheduled, is absolutely brilliant and super valuable
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I have tried other tools (PRTG etc) in the past, and switched from US monitor to [Site24x7 All-in-One Monitoring], for all the built-in features and ability to implement by using with or without the agents deployed (ip discovery LAN). This is one tool that encompasses the entire organization and allows that single pane of glass feel (NOC screen view) for an accurate virtual snapshot of your entire organization, either cloud and/or LAN.
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Pros
  • Backup Monitoring (no successful backups in 24 hours)
  • Automated Ticketing (Backup Radar logs the tickets in our PSA system)
  • Automated Reporting (Daily, Weekly, and Monthly reporting)
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  • Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
  • Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
  • External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.
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Cons
  • None offhand that I can think of
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  • I wish the advanced monitors were not so expensive.
  • It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
  • If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.
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Support Rating
No answers on this topic
I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
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Alternatives Considered
Never used anything else similar to this
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Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.
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Return on Investment
  • Positive, the ROI is no match compared to the integrity and business reputation value we get by using Backup Radar, as we do not "resell" Backup Radar to our customers, it is our internal monitoring and reporting tool for the customers we look after.
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  • Positivity wise, we're spending a third of what we were on our website monitoring, this has allowed us to focus funding elsewhere (namely SolarWinds).
  • We have enhanced our core monitoring by now also being able to provide better coverage, whereas we were handicapped with our previous supplier due to the scaling costs of multi-step transactions.
  • The general feeling from our IT staff is that the platform is not great, which obviously reduces confidence in the ability for the platform to provide accurate monitoring data for our websites.
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ScreenShots

ManageEngine Site24x7 Screenshots

Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view