TrustRadius: an HG Insights company

Bandwidth vs. WhatsApp Business

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bandwidth

    Score5.1 out of 10
    N/ABandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.

    $0.01

    per message

    WhatsApp Business

    Score8.5 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
    Pricing
    BandwidthWhatsApp Business
    Editions & Modules
    Outbound Messaging
    $0.01
    per message
    Inbound Calling
    $0.01
    per minute
    Outbound Calling
    $0.01
    per minute
    Phone Number
    $0.35
    per line/per month
    Inbound Messaging
    Free
    per message
    WhatsApp Business
    Free
    Offerings
    Pricing Offerings
    BandwidthWhatsApp Business
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    BandwidthWhatsApp Business
    Likelihood to Recommend
    1.5
    (7 ratings)
    9.6
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.3
    (4 ratings)