BankStride is a digital banking solution for loan exception tracking, secure document collection, loan covenants monitoring, loan portfolio management, pipeline management, construction loan management, credit risk reporting, and loan tickler tracking. By automating and streamlining loan exceptions and loan monitoring activities, Bankstride helps commercial banks save time and money, reduce portfolio risk, and close more loans. Features: COMMERCIAL LOAN…
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PayPal Payments Pro
Score 7.8 out of 10
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PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
BankStride has saved us a tremendous amount of time and has been a key driver of growth and productivity within our company. The platform makes it easy for borrowers to submit documents, so the number of loan exceptions across our portfolio has decreased substantially. As a result, we can quickly identify pockets of risk within our loan portfolio and take appropriate steps to address areas of concern. It also makes regulatory audits and reporting much easier
Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
The PayPal logo on the checkout page can be kind of large and obtrusive.
They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
nCino does not offer the automation features that BankStride does, which is why we went with BankStride. nCino is much more expensive (and requires Salesforce) and seems to lag a bit. It's a heavy lift for banks to implement, whereas BankStride can be implemented immediately. I believe BankStride can integrate with nCino which could be helpful, but in my opinion, BankStride is a stand alone product.
For us, TransferWise was a very good option to be able to send and receive payments, it is a very reliable system and allowed our employees to receive payroll money safely, however, the reason we prefer PayPal Payments is because offers us a more instantaneous receipt of money, TransferWise made us wait several days for payments to be completed, we had to wait a long time for our employees to receive the money we sent them. PayPal Payments is very different, payments are completed instantly, the only delay is the one that is placed with the freezing of funds when sending money to a new employee.
In the past year we've lost a couple hundred dollars due to cancelled payment agreements
Due to the large percentage who choose PayPal Payments, it's brought in thousands in sales that may have been abandoned otherwise
Customers trust PayPal Payments and some feel more comfortable with it rather than putting in their credit card info. It's allowed purchasers who otherwise wouldn't have bought to purchase with the security of not having to enter sensitive payment info.
