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| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Barracuda RMM | Score8.1 out of 10 | N/A | Barracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers… | N/A |
ConnectWise Automate | Score8.3 out of 10 | N/A | ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action. | $700 |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Barracuda RMM | ConnectWise Automate | |
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| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Barracuda RMM | ConnectWise Automate | ||||||||||||||||||||||
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| Monitoring Tasks |
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| Barracuda RMM | ConnectWise Automate | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Performance | - | 3.0 |
| Support Rating | 4.2 | 7.0 |
| Online Training | - | 9.0 |
| Implementation Rating | - | 5.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 7.0 |