TrustRadius: an HG Insights company

Barracuda RMM vs. ConnectWise Automate

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda RMM

    Score8.1 out of 10
    N/ABarracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers…N/A

    ConnectWise Automate

    Score8.3 out of 10
    N/AConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action.

    $700

    Pricing
    Barracuda RMMConnectWise Automate
    Editions & Modules
    No answers on this topic
    Agents
    $1.00-$6.00
    per month/per agent
    Implementation Fee
    $700
    Offerings
    Pricing Offerings
    Barracuda RMMConnectWise Automate
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Barracuda RMMConnectWise Automate
    Considered Both Products
    Barracuda Networks Inc.
    Chose Barracuda RMM
    AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can …
    Incentivized
    ConnectWise
    Chose ConnectWise Automate
    If we have to do it again, we would not choose to Automate due to the number of efforts and monetary investment (3rd party consultants) to implement it as well on going managing it. But, in comparison to the other RMM products we used in the past, Automate offers more …
    Incentivized
    Chose ConnectWise Automate
    We purchased and used N-able for 12 painful months when we first switched to offering MSP services in 2010. The difference was night and day. N-able was such a train-wreck that my company probably would have gone out of business if we wouldn't have switched to LabTech. Within 6 …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Barracuda RMMConnectWise Automate
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Barracuda RMM and ConnectWise Automate
    Feature
    Barracuda RMM
    9.1
    3 Ratings
    ConnectWise Automate
    7.4
    22 Ratings
    Remote monitoring8.93 Ratings10.022 Ratings
    Network device monitoring8.93 Ratings8.021 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of Barracuda RMM and ConnectWise Automate
    Feature
    Barracuda RMM
    6.6
    3 Ratings
    ConnectWise Automate
    7.8
    22 Ratings
    Patch Management6.03 Ratings10.021 Ratings
    Policy-based automation7.13 Ratings9.022 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Barracuda RMM and ConnectWise Automate
    Feature
    Barracuda RMM
    -
    Ratings
    ConnectWise Automate
    8.5
    1 Ratings
    Virtualization monitoring00 Ratings8.01 Ratings
    IT Asset Discovery00 Ratings9.01 Ratings
    Remote Access
    Comparison of Remote Access features of Barracuda RMM and ConnectWise Automate
    Feature
    Barracuda RMM
    -
    Ratings
    ConnectWise Automate
    8.0
    1 Ratings
    Attended device access00 Ratings10.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Mobile device access00 Ratings5.01 Ratings
    Virtual device access00 Ratings8.01 Ratings
    Multiple-display support00 Ratings9.01 Ratings
    Multiple concurrent sessions00 Ratings8.01 Ratings
    User Ratings
    Barracuda RMMConnectWise Automate
    Likelihood to Recommend
    10.0
    (7 ratings)
    10.0
    (59 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    3.0
    (4 ratings)
    Support Rating
    4.2
    (3 ratings)
    7.0
    (14 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)