TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Pricing
    Basecamp
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Offerings
    Pricing Offerings
    Basecamp
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Basecamp
    Considered Both Products
    37 Signals
    Chose Basecamp
    Each platform has pros and cons. We ultimately switched away from Kantata (formerly Mavenlink) because our clients were more familiar with Basecamp.
    Incentivized
    Chose Basecamp
    I like Trello too, but our organization prefers Basecamp so that's what I stick to
    Incentivized
    Chose Basecamp
    We still use all of the other products but basecamp is great for project management.
    Incentivized
    Chose Basecamp
    in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, …
    Incentivized
    Chose Basecamp
    I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is …
    Incentivized
    Chose Basecamp
    Although I favored the alternative products' price models, Basecamp is unrivaled in terms of user-friendliness.
    Incentivized
    Chose Basecamp
    Both programs are good. We went with the one that most people on the team felt comfortable with so we would have the most buy-in. I also like the continual updates and feedback Basecamp takes to heart. Basecamp also has some functionality that met the needs of the organization …
    Incentivized
    Chose Basecamp
    Basecamp is clean, simple, and easy to use.
    Incentivized
    Chose Basecamp
    We found that Basecamp worked better for our needs than these competitors. ML is a bit slow for our purposes, and it doesn't handle images/video in as nice of a way. InVision could potentially work alright for our needs but would require too many different screenshots being …
    Incentivized
    Chose Basecamp
    Basecamp is more user friendly, has a better graphics design, easier to use for less experienced people... able to track progress better.
    Incentivized
    Chose Basecamp
    Basecamp is a feature-rich and user-friendly platform that outpaces other solutions we've explored. The vast number of integrations available, as well as the years of dedicated developers as well as the natively available mobile apps, really make Basecamp a leader in this …
    Incentivized
    Chose Basecamp
    Basecamp is the best application we've found for our team to interface with external clients. It makes project management simple, and allows our clients visibility into their projects, which in turn builds trust, fosters open communication, and improves customer satisfaction. …
    Incentivized
    Chose Basecamp
    Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello …
    Incentivized
    Chose Basecamp
    Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
    Incentivized
    Chose Basecamp
    We tried other software while selecting paid plans of Basecamp; its customer service is fast and very prompt in comparison to others. Interface and UI & UX is also very good, which is very good for team members. The team loves this product and they are very happy with it. We …
    Incentivized
    Chose Basecamp
    Asana has an expanded list of capabilities over Basecamp. If you're looking for a simple tool, Basecamp is your go-to. If you need something that makes it easy to schedule recurring tasks, dependencies, mass updates, seeing a project map, and capacity of your team, Asana is the …
    Incentivized
    Chose Basecamp
    Trello, Gantify. We selected Basecamp because we liked the card system, even though it was lacking some of the other features we liked from other platforms.
    Incentivized
    Chose Basecamp
    We moved from Basecamp to monday.com. Monday is much better suited to an environment where most projects are similar to other projects you are currently working on or have already completed. Monday isn't as "social" or as "community building" as Basecamp, but we've always used S…
    Incentivized
    Chose Basecamp
    [Basecamp is] simpler to use less ramp-up. It's cheaper per user and allows for a better mobile experience.
    Incentivized
    Chose Basecamp
    Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
    Incentivized
    Chose Basecamp
    Unlike others, Basecamp has been easy for us to store information and move our projects forward efficiently.
    Incentivized
    Chose Basecamp
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked …
    Incentivized
    Chose Basecamp
    Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
    Incentivized
    Chose Basecamp
    We have not used any other project management software. We started with Basecamp and we've never felt the need to use another program.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Basecamp
    Project Management
    Comparison of Project Management features of Basecamp
    Feature
    Basecamp
    7.9
    121 Ratings
    Task Management9.4120 Ratings
    Resource Management8.4101 Ratings
    Gantt Charts2.041 Ratings
    Scheduling6.996 Ratings
    Workflow Automation7.071 Ratings
    Team Collaboration10.0120 Ratings
    Support for Agile Methodology6.950 Ratings
    Support for Waterfall Methodology6.946 Ratings
    Document Management9.7112 Ratings
    Email integration7.798 Ratings
    Mobile Access9.698 Ratings
    Timesheet Tracking10.046 Ratings
    Change request and Case Management8.956 Ratings
    Budget and Expense Management7.040 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp
    Feature
    Basecamp
    6.8
    41 Ratings
    Quotes/estimates8.329 Ratings
    Invoicing6.925 Ratings
    Project & financial reporting8.034 Ratings
    Integration with accounting software4.028 Ratings
    User Ratings
    Basecamp
    Likelihood to Recommend
    9.3
    (147 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    Usability
    9.0
    (17 ratings)
    Availability
    10.0
    (5 ratings)
    Performance
    7.3
    (4 ratings)
    Support Rating
    8.8
    (28 ratings)
    Online Training
    5.0
    (1 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    Configurability
    8.0
    (1 ratings)