ClickUp

Score8.5 out of 10

1,311 Reviews and Ratings

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ClickUp

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What is ClickUp?

ClickUp is an all-in-one productivity platform.

It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights.

ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions of users and over 200,000 teams at companies like Samsung, IBM, Twitter, Uber, and Ubisoft.

Categories & Use Cases

Media

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Screenshot of List View

Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9.1
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 9
Support for Agile Methodology
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
Category average: 8.1

Project & financial reporting
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
Category average: 8.5
Timesheet Tracking
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
Category average: 8.4
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8

#1 most frequent

Professional, Scientific, and Technical Services

28.0%

3,119 installations of 11,134

#2 most frequent

Information

12.7%

1,417 installations of 11,134

#3 most frequent

Manufacturing

6.2%

690 installations of 11,134

Holly Biondo View profile

Marketing & Communications Manager in Marketing at WVIA Public Media (11-50 employees employees)

Use Cases and Deployment Scope

We use ClickUp for many things! We have a ClickUp form for promotional requests (project intake), which is where the majority of our work stems from. This makes it easy to turn requests into task lists and actionable workflows immediately. We use task lists and tasks to manage our daily work, establish priorities, and keep other departments updated on project progress. We use ClickUp documents for our meeting agendas, meeting notes, etc. This allows us to create tasks, communicate with other team members, and keep everything organized right from a single location. We also use ClickUp dashboards to monitor the team's workload, efficiency, and provide visibility to stakeholders on what our team is working on. We also have a wiki that is being used as a ClickUp Knowledge Base. This is a powerful tool for other departments in the organization to learn about ClickUp and quickly start using it. ClickUp is the BEST! It is so much more than a project management tool.

Pros

Customizable setup and views for any personal preference (works for EVERYONE)
The communication tools inside of ClickUp help reduce emails
The ability to share ClickUp forms and documents with people outside of ClickUp is powerful
Unlimited file size for form attachments is amazing

Cons

I would LOVE to be able to nest folders within folders
The ability to create more than one Wiki would be great
The ability to set up an automation where a form is converted to a task list and have it carry over everything in the form (turned into tasks) would be amazing

Return on Investment

Reduced walk-up work and miscommunications
We have been able to actually document time spent doing specific tasks, when before we were just guessing
We have been able to implement a rating system for projects that allows us to prioritize work more effectively

Alternatives Considered

Asana, Trello, monday.com and Airtable

Other Software Used

Canva, Iterable, vidIQ

Tim Shackleton

Marketing Manager in Marketing at B&W HVAC, Plumbing, & Electrical (51-200 employees employees)

Use Cases and Deployment Scope

ClickUp is the single source of truth in our content marketing company. It drives our project flows, holds relevant documentation, and automates communication and task distribution. The ability to track time, hand-off sub-tasks, and organize details without needing to perform 5 "housekeeping" tasks in the middle of project productivity is a massive win for our business.

Pros

Time tracking
Live commenting
Document storage

Cons

Clickup is a tank! It's feature-set is extremely robust and can overload a new user.
Account wall/Guest access. I'd love to be able to send people more info through ClickUp without them needing an account.
Settings navigation: It is sometimes unclear what things need to be handled in the main settings or in specific task cards.

Return on Investment

Shortened our average project duration by 50%
Reduced our necessary operations software portfolio by 90%
Decreased emails by 50%

Alternatives Considered

Todoist and Google Tasks

Other Software Used

Google Tasks, Todoist, ServiceTitan

Gastón Barcia View profile

Advisor in Professional Services at Prosumia (51-200 employees employees)

Use Cases and Deployment Scope

I need a tool where I can put all my tasks in a simple way and take notes about them. I manage a lot of things and I need to order my mind writing down everything so I don't forget anything. ClickUP is really good at showing tasks and details about each one. Even relations between them, so I feel I'm in control.

Pros

Task Management
The user interface is friendly
Multiple user views so you use the one you like.

Cons

The mobile app is ok, but can be better
The screen shows a lot of information, which is good, but until you get used to it, it may be overwhelming
Recurring tasks are not much intuitive

Return on Investment

Collaboration is simple and straight forward.
There is control and order in everything.

Alternatives Considered

Asana

Other Software Used

Slack, Asana, Google Sheets, Microsoft Powerpoint, AppSheet, Google Meet, Adobe Illustrator CC, Adobe PhotoShop, BBEdit, Supermetrics, Dropbox, Google Drive

Ashoo Jindal View profile

Project Manager in Information Technology at Iotasol Technologies Pvt. Ltd. (51-200 employees employees)

Use Cases and Deployment Scope

We use ClickUp to manage our project workflows starting from task assignments to timelines. It's used in team collaboration as well as documentation. It helps us to track progress and priorities and keep the projects aligned with their timeline. Before ClickUp we struggled with scattered tools mostly excel and there was no visibility into project status. No everything is centralized and easy to access. Our use span across multiple departments including product design, development, PMO and we even share it with client to have full visibility for them.

Pros

Easily create custom task statuses to match our process.
Link Tasks using dependencies or related tasks. Create subtasks where required.
Log hours directly into the tasks without needing any third party tools.
Use of comments, mentions to keep communication within task.

Cons

The mobile app lacks the smoothness and full functionality.
Sometime we get bombarded with notifications, clubbing of notification can be done.
Small glitches sometimes like task status not updating right away or filters not getting saved.

Return on Investment

25-30% Faster Project Completion due to improved task tracking.
5-7 hours saved per team member per week by easy collaboration.
40% reduction in scattered communication by centralized collab within tasks.
Stronger accountability and goal tracking, helping teams stay focused on KPIs and deadlines.

Alternatives Considered

Asana and Atlassian Jira

Verified User

Employee in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

I use ClickUp daily in my workflows. It helps me keep track of my content flows, tasks across my department, plan quarterly tasks, and communicate with complex tasks across my team.

Pros

Task Organization
Customization
View Management

Cons

Some of the UI can be complicated at first
fist you are repeating tasks, sometimes there are massive delays
when several people are collaborating at once, the view cannot manage the load and when it syncs across some work gets deleted

Return on Investment

We can keep track of tasks all in one place
Any member of a team can see the task lists associated with a teammate or department so that we always know the load capacity of the area
Saved time by being able to plan accurately and better chance of completing tasks